Senior Director, Corporate and Executive Communications

1 month ago

Ottawa, Canada VON Canada Full time
p>Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)

Program Name: Marketing, Communications and Philanthropy

Number of Hours Bi-Weekly: 75
Work Schedule: Days
On-Call: No


Job Summary:
The Senior Manager Philanthropy provides strategic direction to all aspects related to the centralized direct response program and the data processing team related to Annual, Mid-Level and Legacy Giving and Donor Stewardship.

  1. Develops, implements and continually evaluates the centralized direct response program’s performance, in support of VON’s strategic priorities.
  2. Uses evidence-based, data driven decision making to inform strategies for the centralized direct response program, acquisition and digital campaigns to increase overall fundraising revenue at the annual and mid-level giving levels.
  3. Develops, implements and manages a robust gift program through standardized stewardship practices for all levels of giving with emphasis at the mid-level giving and major gifts to retain and elevate donor loyalty and increase overall giving.
  4. Leads the Manager Philanthropy and Fund Development Database Coordinators in successful execution of fundraising activities and accurate gift receipting and data management.
  5. Develops, monitors and analyzes donor giving trends through key performance indicators for new, current and lapsed donors to determine best solicitation tactics.
  6. Manages the annual direct response program budget, tracks revenue targets and reports on results.
  7. Creates and maintains organizational policies and guidelines related to gift giving and donor stewardship based on best practices and industry standards.
  8. Manages the campaign plans and critical paths to meet all targets.
  9. Manages the data management system (Raiser’s Edge) to ensure the accurate and timely recording and reporting of data.
    1. Promotes the strategy of VON and their role as an integrated community care provider to all stakeholders and staff.
    2. Prioritizes and ensures alignment of emerging opportunities in the community with VON strategic plan.
    3. Promotes the Lean team management approach to ensure a common paradigm of management and discipline of management practices.
    4. Ensures there are mechanisms for all staff to come together to hear of organizational news and to provide feedback on what is working and what is not working.
    5. Ensures all Districts have a plan to complete performance development and learning plans with all staff.
    6. Provides leadership and commitment to building client and family engagement and following accreditation Canada Standards.
    7. Provides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and acted upon.
    8. Promotes the use of technology-based systems for the capture, transformation and distribution of knowledge.
    9. Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place in the Region.

    External and Internal Relationships:

    1. Forges affiliations with VON staff across functional departments and in regional sites by providing consultation, coaching and support as a team resource within the fund management function.
    2. Works with internal partners, including functional departments on regional or national projects.
    3. Oversees the relationship with external partners, including community boards and corporations, individuals, corporate and foundation donors and government, agency and community service funders.

    Education, Designations and Experience:

    1. Post-Secondary Degree in relevant field of study.
    2. Minimum ten (10) years fundraising management experience including a minimum of five (5) years managing others is required.
    3. Experience in planning and executing significant fund development programs and campaigns in collaboration with volunteers.
    4. Experience working in an organization with a national/local dynamic.
    5. Certified Fundraising Executive (CFRE) designation an asset.
    6. Experience working in the Health and/or community support services sector an asset.
    7. Ability to use evidence-based and data-driven decision-making skills in relation to key work strategies.
    8. Highly proficient user of a fundraising database (Raiser’s Edge preferable).
    9. Proficient using Microsoft Office software including Power Point, Word, Excel, Outlook.
    10. Demonstrated skillsets in leadership, and team building.

    Others:

    1. A Vulnerable Sector Search and/or Child Abuse Register Check may be required.
    2. Ability to speak French is an asset in French Designated areas.
    3. Must be willing and able to travel throughout the site/region.

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