Benefits Coordinator
3 weeks ago
This is a contract through end of January 2025, with possible opportunity for extension if business needs align.
Who – The Company:
A local Vancouver success story with global operations and an impeccable reputation.
What- The Role:
The Benefits Coordinator (Leaves & Accommodations) will:
- Support employees in Canada and the USA with leave requests (FMLA, State Leave, Compassionate Care Leave, Personal Leave, Hardship Leave, Parenthood leave, Bereavement Leave, etc.) by providing thoughtful and informed responses to tickets in ServiceNow and reviewing/approving leaves in Workday timely.
- Support employees in the USA and Canada with short-term and long-term disability enquires.
- Complete all requested employer statements.
- Process STD claims by completing STD calculations for Canadian STD claims.
- Support Leave and Accommodation Specialists with all Parenthood top up requests in the US and Canada
- Partner with Leaves and Accommodations Specialists to ensure timely responses, in accordance with established Service Level Agreements (SLAs)
- Partner with third party administrators (TPAs) and People & Culture Business Partners/Advisors to review leave requests.
- Maintain up-to-date documentation on leave and accommodation processes across North America
- Serve as a liaison and resource to colleagues regarding leaves and accommodations concerns and processes.
- Support with tasks across the Health & Wealth team as required.
- 1st role: Benefit Coordinator (100% focused on leaves and accommodations)
- 2nd role: Benefit Coordinator (15hrs/wk on billing, 25hrs/wk on leaves and accommodations)
- The 2nd role requires strong attention to detail and proficiency with excel
- HR experience/education
- Proficiency with ServiceNow is preferred
- Strong communication & attention to detail
- Discernment and decision-making
- Using discretion and maintaining employee privacy around sensitive information
- An interest in leaves and accommodations legislation and best practices
$29-30/hr commensurate with experience + 4% vacation pay
Where:
Vancouver, BC, hybrid working model of 3 days’ onsite in office, and 2 remote working days.
When & How To Apply:
Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you are interested and already have a Recruiter at Swim, please reach out very soon. #J-18808-Ljbffr
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