IT Coordinator

**Andersen LLP - IT Coordinator, Vancouver/Calgary**

**The Role**

We offer a comprehensive benefit package and educational career training to enhance professional development goals. This position has opportunity for growth and advancement

**Overview**

Andersen LLP is a member of Andersen Global, specializing in US and cross-border tax services with offices in Vancouver, BC and Calgary, AB and personnel working remotely across Canada. Best-in-class service, stewardship, independence, seamlessness, and transparency - are the five core values that define the talented employees at Andersen LLP. We are committed to hiring highly motivated individuals who desire to enhance their career and make a distinct impact. We aim to be the benchmark for quality in our industry and serve as the standard by which other firms are measured.

Andersen LLP offers a rewarding career path for exceptional individuals. We foster an environment based on learning and allow our employees to grow through hands-on work experience. If you want to be a part of a growing and exciting organization, then consider your opportunities with Andersen LLP - a name from the past, a firm for the future.

**Responsibilities**:

- Liaising with external IT service provider on technical projects and issues
- Managing and tracking of IT tickets submitted to external provider
- Coordinating of onsite contractors and project work
- Organizing all required hardware and network upgrades with external IT provider
- Coordinating all technical matters related to onboarding new hires
- Providing preliminary technical assistance and support for internal queries and coordinating escalations into Support System: basic issues related to computer systems, software, and hardware, including Microsoft suite
- Ad hoc projects as assigned

**Qualifications**:

- 2+ years of experience working in IT operations
- Strong critical thinking and problem-solving skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practice
- Self-motivated to remain current in emerging technologies and industry standards
- Excellent communication skills, both written and verbal
- Keen attention to detail, accurate and eager to learn
- Self-directed, highly motivated, and reliable
- Proficient in Microsoft Office (Word, Excel, and Outlook)
- Strong working knowledge of MS Teams

**Additional requirements/information for applicants**:
Able to travel to our other office monthly

High speed internet connection

Applicants must be currently authorized to work in Canada

**Application Deadline: January 23, 2023**

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC

Application deadline: 2023-01-23