Service Desk Analyst

As part of the Service Desk team, the Service Desk Analyst will be the first-point of contact for ICAT end-user support across the organization using Incident Management and Request Fulfilment processes supporting our standard suite of software, hardware, telephone, and mobile services.The primary g

**Job Title** - Service Desk Analyst **Vacancy No** - VN6507 **Work Location** - North York, ON **Job Details** **Position**: Service Desk Analyst**Location**: North York, Ontario **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...

**IT Service Desk Analyst** **Location: Remote for now eventually Hybrid North York** L1 English Technical Support (Voice + Non-Voice) requirement. - Gather the required information necessary in order to best handle customer technical inquiries - Provide detailed documentation in call logging system - Receive and handle customer problem escalations -...

A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP Solutions is right for you. The Opportunity: At IMP Solutions, we provide IT products, and IT and business...

**What you’ll get to do**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software -...

Job SummaryAs a key member of the Service Desk team at Mackenzie Health, the Service Desk Analyst will provide timely and effective support to end-users across the organization. This will involve resolving incidents and fulfilling requests using Incident Management and Request Fulfilment processes.Key ResponsibilitiesProvide first-point of contact for...

Position DescriptionPurpose of the Job:This role focuses on keeping clients satisfied with the IT services through managing service desk team day to day operations, ensure tickets are resolved and closed in a timely manner, tracking service metrics, and helping lead the professionals responsible for

Technical Analyst I Halifax, NS, Canada Req #1038 July 3, 2024 Position:  Technical Analyst I Location: Halifax, NS Who We Are:  Welcome to the home of technology wizards, cybersecurity heroes, and boundary-pushing innovators – Bulletproof, a GLI company! Hailing from Canada but making waves globally, we're not your average tech company....

DescriptionJob Title: Front Desk RepresentativeLocation: Halifax, NSJob Type: Full-timeJob Summary:As a Front Desk Representative, you will be the first point of contact for our guests. Your primary responsibility will be to ensure a smooth and pleasant check-in and check-out process, provide exceptional customer service, and assist guests with inquiries and...

**About Insurance Bureau of Canada** Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to...

What success looks like in this role: Primarily a technical support role, perform Tier 2 service desk responsibilities as it relates to enterprise systems and application software Engage in Incident and Service Request Management activities to resolve issues and respond to service related requests that are beyond the scope of the client’s first level...

**Who we are** The Doctor's House is a first-class Event Venue situated in the heart of the Kleinburg Village. Small town charm within the reach of the city. The Hallmark of the Doctor's House is exquisite cuisine, elegant ambiance, and attentive service. Also located on the estate, is the XXI Chophouse, our high-end steakhouse, complete with gardens and...

Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 hours per week - Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Work setting**: - Consulting firm - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users...

We are seeking a highly motivated and customer-oriented IT Service Desk Technician to join our team. This position will be embedded within our business, providing technical support, and maintaining efficient IT operations while prioritizing exceptional customer service and aligning IT activities with our overall business objectives. As a service desk...

Are you a current ICBC Employee? Click here to access our internal portal. The ICBC IT Service Desk provides a single point of contact for employees and ICBC business partners to effectively resolve incidents and respond to requests for IT support. As an IT Service Desk Representative, you will provide support over the phone, resolution on technical issues...

We are seeking a Service Desk Agent with a strong technical background in automation, electrical, or mechanical engineering, complemented by excellent interpersonal skills and a proactive approach. If you're ready to make a significant impact in a role where precision and care go hand in hand, Read on! **Why Join Rychiger Canada O/A Nuspark?** Rychiger...

**POSITION**: ITS Support Analyst (Replacement) **REPORTS TO**: Supervisor Service Desk **DEPARTMENT**: Information Technology Services (ITS) **LOCATION**: North Bay **REFERENCE**: 800-101B-25 **SALARY**: $59 982 to $70 568 **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and...

**About us** Techify is hiring a talented and motivated Manager - Service Desk who is a motivated “problem solver” and “ticket closer” to join our fast growing and dynamic team. You will solve complex issues and create and deliver an exceptional customer experience through a team of remote IT Support professionals. **Who We Are**: Techify saves...

Job SummaryAs a Front Desk Coordinator at Hotel Lac Carling, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Main ResponsibilitiesManage guest room assignments,...

Job SummaryHotel Lac Carling is seeking a skilled Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests. Your duties will include managing guest check-ins and check-outs, room assignments, and responding to customer inquiries about our hotel services and local...