IT Service Desk Lead Analyst

5 months ago


North York, Canada Serco Full time

Position DescriptionPurpose of the Job:This role focuses on keeping clients satisfied with the IT services through managing service desk team day to day operations, ensure tickets are resolved and closed in a timely manner, tracking service metrics, and helping lead the professionals responsible for


  • Service Desk Analyst

    5 months ago


    North York, Canada Compugen Inc Full time

    **Job Title** - Service Desk Analyst **Vacancy No** - VN6507 **Work Location** - North York, ON **Job Details** **Position**: Service Desk Analyst**Location**: North York, Ontario **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...


  • North York, Canada Arisoft Inc Full time

    **IT Service Desk Analyst** **Location: Remote for now eventually Hybrid North York** L1 English Technical Support (Voice + Non-Voice) requirement. - Gather the required information necessary in order to best handle customer technical inquiries - Provide detailed documentation in call logging system - Receive and handle customer problem escalations -...

  • Service Desk Analyst

    5 months ago


    North York, Canada Greenwin Corp. Full time

    **What you’ll get to do**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software -...


  • North York, Canada Apogee IT Services Canada Full time

    **IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...


  • North York, Canada Apogee IT Services Canada Full time

    **IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...


  • North York, Canada Techify Inc Full time

    **About us** Techify is hiring a talented and motivated Manager - Service Desk who is a motivated “problem solver” and “ticket closer” to join our fast growing and dynamic team. You will solve complex issues and create and deliver an exceptional customer experience through a team of remote IT Support professionals. **Who We Are**: Techify saves...

  • Service Desk Analyst

    5 months ago


    North York, Canada Insurance Bureau of Canada Full time

    **About Insurance Bureau of Canada** Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to...

  • Service Desk Analyst

    3 weeks ago


    North York, Canada Caregiver Placement Canada Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 hours per week - Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Work setting**: - Consulting firm - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users...

  • Help Desk Analyst

    6 months ago


    York, Canada Lycée Français de Toronto Full time

    **Lycée Français de Toronto** The Lycée Français de Toronto is an educational institution for students from Pre-K to Terminale (Pre K- Gr 12), offering a French Ministry of Education program up to the French Baccalauréat, with the American international option. It is part of a network of over 500 French schools worldwide, affiliated with the Agence...

  • Business Analyst

    6 months ago


    North York, Canada Alpha Global IT Full time

    **POSITION : Business Analyst** **REPORTING TO**: Director of Operations **PRIMARY FUNCTION**: **ROLES & RESPONSIBILITIES**: - Develop business requirements for internally and externally generated features from business needs provided by product management. - Collaborate with the product design engineer on user interface and user experience needs. - Work...

  • Checking Desk Lead

    2 months ago


    North York, Canada CENTURA TILE Full time

    **Job Summary** **Duties** Double-check orders to ensure accuracy before they are processed and shipped. Greet customers and assist with inquiries in a friendly and professional manner. Answer calls from the order desk, providing information on order statuses, product availability, and general support. Distribute pick tickets to the warehouse picking...

  • Service Desk Agent

    7 months ago


    North York, Canada Nuspark Inc. Full time

    We are seeking a Service Desk Agent with a strong technical background in automation, electrical, or mechanical engineering, complemented by excellent interpersonal skills and a proactive approach. If you're ready to make a significant impact in a role where precision and care go hand in hand, Read on! **Why Join Rychiger Canada O/A Nuspark?** Rychiger...


  • North York, Canada Pathway Communications Full time

    Pathway Communications, a leader in Managed IT and Technical Service Desk solutions, is seeking highly competent and experienced English and bilingual Business Desk Representatives to join its growing team in Markham, Ontario, and Montreal. If you want a role which will equip you with the knowledge and skills to take on greater responsibilities and if you...

  • Service Desk Analyst

    3 weeks ago


    North Peel Regional Municipality (Kleinburg), Canada Mackenzie Health Full time

    As part of the Service Desk team, the Service Desk Analyst will be the first-point of contact for ICAT end-user support across the organization using Incident Management and Request Fulfilment processes supporting our standard suite of software, hardware, telephone, and mobile services.The primary goal of this role is to provide an exceptional technical...


  • North York, Canada MR. MOTOR INC Full time

    **Overview**: **Duties**: - Greet and welcome guests as they arrive - Check-in and check-out guests efficiently - Handle guest inquiries and provide information about hotel services - Assist guests with reservations and booking - Manage phone systems and direct calls appropriately - Process payments and maintain guest accounts - Address guest concerns and...


  • North York, Canada Sunday Value Full time

    '''Overview''' We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have strong organizational skills and enjoy interacting with people, we would love to hear from...

  • Data Analyst

    2 weeks ago


    North York, Canada Atlantis IT group Full time

    Job Title: Data Analyst (Power BI - Dashboard/Report) Location: North York, Ontario, Canada Onsite Duration : Full time Mandatory Skills: Data Analyst (Power BI - Dashboard/Report): Excellent knowledge of Power BI, Charting Widgets and Connectors to various data sources Strong analytical skills with the ability to collect, organize, analyze, and...


  • North York, Canada kaydental Full time

    **kaydental** is looking for a full-time **Front Desk Receptionist** to join our team in **North York, ON**. **Job Summary**: The Receptionist is responsible for the daily operations of the front desk, including greeting patients, checking patients in/out, answering phones, collecting fees, managing the appointment schedule and other related...

  • Order Desk Clerk

    5 months ago


    North York, Canada GH Renovations Inc. Full time

    **GH Renovations Inc**. is a rapidly growing company in the home renovation space and is looking to add an experience order desk associate. **Responsibilities**: - Responsible for processing, coordinating, and communicating work order form quote to closing - Providing superior customer service by promptly responding to inbound inquiries, questions, and...


  • North York, Canada Toyota On The Park Full time

    Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as an **Junior Sales and Desk Manager with Toyota On The Park!** **The Company**: At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide...