Front Desk Coordinator
1 week ago
Hotel Lac Carling is seeking a skilled Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests. Your duties will include managing guest check-ins and check-outs, room assignments, and responding to customer inquiries about our hotel services and local attractions.
Main Responsibilities
- Manage guest check-ins and check-outs, room assignments, and room change requests.
- Answer customer questions about hotel services and local attractions.
- Follow hotel policies and procedures.
- Effectively resolve customer requests and problems.
- Notify relevant departments of changes in room occupancy.
- Maintain confidentiality and security of guests and events.
- Participate in the promotion of the establishment.
Requirements
- Bilingual (French & English)
About Us
Hotel Lac Carling is a luxurious rural hotel offering upscale accommodations and exceptional service. We are committed to providing our guests with a memorable experience and are seeking a dedicated and customer-focused individual to join our team.
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