Technical Analyst I
6 months ago
Technical Analyst I
Halifax, NS, Canada Req #1038 July 3, 2024Position: Technical Analyst I
Location: Halifax, NS
Who We Are:
Welcome to the home of technology wizards, cybersecurity heroes, and boundary-pushing innovators – Bulletproof, a GLI company Hailing from Canada but making waves globally, we're not your average tech company. Our shelves are decorated with accolades, including Microsoft’s global Security Partner of the Year in 2021. But, hey, who needs a trophy when you've got a vision to serve, secure, and empower the world through people and technology? Join us on a mission to make the world a safer place—one customer at a time
Why Bulletproof
Challenging Work: Dive into brain-twisting challenges where your ideas are the magic potion to our success.
Great People: We're an open, honest community of real people. Everyone's a rockstar, and teamwork is our dreamwork
Global Impact: Span continents, break boundaries, and shake hands with cultures worldwide. Be part of a global impact story every day.
Diversity, Equity, and Inclusion: We celebrate our differences Join our never-ending quest for equality—it's our secret weapon.
Position Overview:
The position requires the flexibility to adapt in a fast-paced, changing environment and the ability to meet deadlines in a timely manner. This is a 7x24 operation with overnight, evening and weekend shifts. Some regional travel and time flexibility to accommodate client outages may be required occasionally.
Job Details/Essential Functions/Responsibilities:
• Answer incoming calls for technical/customer service support.
• Respond to incoming e-mails concerning technical issues.
• Deliver prompt and efficient first line technical/customer support and other related business functions in a professional manner.
• Provide technical support of LAN, Desktop, and server devices.
• Maintain enterprise Microsoft environments.
• Create and manage tickets using service desk software.
Qualifications/Experience:
• A college certificate or diploma in information technology and/or have relevant experience and industry certification.
• Passion for IT and desire to learn more about it.
• Solid working knowledge of Microsoft Windows, Microsoft 365 and other Microsoft Office programs is a requirement.
• Excellent communication and interpersonal skills, exceptional telephone manners and a strong customer service orientation is required.
• Ability to work independently with minimal supervision while handling multiple tasks and changing priorities
• Familiarity with ITIL processes is an asset.
-
Bilingual Field Technical Analyst
6 months ago
Halifax, Canada CSN Collision Full time**About CSN Collision** CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 220+ collision repair centres across Canada. We're currently...
-
Technical Analyst I
7 months ago
Halifax, Canada Bulletproof Solutions Full time**Location**: In office in either - Moncton, NB, Fredericton, NB, Halifax, NS, Charlottetown, PEI. **Who We Are**: Welcome to the home of technology wizards, cybersecurity heroes, and boundary-pushing innovators - Bulletproof, a GLI company! Hailing from Canada but making waves globally, we're not your average tech company. Our shelves are decorated with...
-
Technical Analyst I
6 months ago
Halifax, Canada Bulletproof Solutions Full time**Who We Are**: Headquartered in Atlantic Canada with offices across the United States and around the world, Bulletproof has decades of experience in IT, security, and compliance. The company’s footprint now includes users on six continents trusting Bulletproof to address their technology challenges and strengthen their security posture. Driven by...
-
Technical Analyst I
2 months ago
Halifax, Canada Bulletproof Solutions Full time**Who We Are**: Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of...
-
SOC I Analyst
6 months ago
Halifax, Canada Bulletproof Solutions Full timeSecurity Operations Centre (SOC) Analyst I - **Responsibilities**: - Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, fill out necessary checklist paperwork, generate trouble tickets for all work and informational requests, handle...
-
Information Services Support Technician I
2 months ago
Halifax Regional Municipality, Canada Halifax Water Full timeCompetition # HW24-172E Department Corporate Services Primary Function The IS Support Technician I role is to support and maintain the HRWC computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance. Duties &...
-
Technical Systems Analyst
2 months ago
Halifax, Canada Royal Bank of Canada Full time**Job Summary** ***Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets,...
-
Technical Analyst
6 months ago
Halifax, Canada Province of Nova Scotia Full time**Salary**:$1,587.24- $2,867.11 Bi-Weekly / $41,268.24 - $74,544.86 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union Status**:...
-
Technical Analyst
6 months ago
Halifax, Canada Government of Nova Scotia Full time**Competition**: #43348 **Salary**: $1,587.24- $2,867.11 Bi-Weekly / $41,268.24 - $74,544.86 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital...
-
Production Support Analyst
7 months ago
Halifax Regional Municipality, Canada Unisys Full timeWhat success looks like in this role: Primarily a technical support role, perform Tier 2 service desk responsibilities as it relates to enterprise systems and application software Engage in Incident and Service Request Management activities to resolve issues and respond to service related requests that are beyond the scope of the client’s first level...
-
IT Technical Advisor I
7 months ago
Halifax, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...
-
Technical Analyst
6 months ago
Halifax, Canada Province of Nova Scotia Full time**Salary**:$1,579.34- $2,852.85 Bi-Weekly / $41,062.84 - $74,174.10 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union Status**:...
-
Network Analyst
4 weeks ago
Halifax Regional Municipality, Canada IMP Group Full timeNetwork Analyst Requisition ID: 1800 Why Choose IMP Aerospace & Defence:IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our...
-
Senior Business Analyst
1 week ago
Halifax, Nova Scotia, Canada Digitalsixconsulting Full timeAbout the Role: We are seeking a skilled Senior Business Analyst to join our team at Digital Six. This is an exciting opportunity for someone with strong analytical and technical skills to work on project-based and client-facing service engagements.
-
Network Analyst
4 weeks ago
Halifax Regional Municipality, Canada IMP Group Full timeRequisition ID: 1800 Why Choose IMP Aerospace & Defence: IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our ever-growing team. IMP...
-
Technical Support Analyst
6 months ago
Halifax, Canada Davis Pier Consulting Full time**The Opportunity** Davis Pier is a consulting firm that provides innovative solutions to complex government and social challenges. We work with public, non-profit, and private sector organizations in Canada and internationally to deliver the services necessary to improve society and the lives of others by designing, planning, and implementing lasting...
-
Welder - Goodwood, NS
4 months ago
Halifax Regional Municipality, Canada John Ross & Sons Ltd. Full timeJohn Ross & Sons Ltd. is the largest scrap metal recycling facility in Atlantic Canada and we are committed to exceeding our customer’s expectations. We are currently seeking an energetic and safety minded Welder to join our ever expanding team in Goodwood! Previous experience (3+ years preferred). The worksite operates Monday through Saturday.Primary...
-
Technical Business Analyst
6 months ago
Halifax, Canada VERB Interactive Full timeVERB is a digital marketing and technology agency with our head office located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced...
-
Technical Analyst
7 months ago
Halifax, Canada Province of Nova Scotia Full time**Department**:Service Nova Scotia and Internal Services **Location**:HALIFAX **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**:17-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Cyber Security and Digital Solutions**: Cyber Security and Digital Solutions (CSDS)* is a team within government, and we...
-
Data Engineer
3 months ago
Halifax Regional Municipality, Canada Randstad Canada Full timeseeking an experienced Data Engineer to play a role for a centralized dataintegration platform and Business Intelligence (BI) Dashboard strategy within our port-wide ecosystem.Leveraging the Microsoft Azure and Databricks platforms, this individual will play a pivotal role indesigning, building and optimizing our data integration...