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Manager, Planning

2 months ago

Ottawa, Canada Metta Lifestyles Full time
p>We're seeking an inspirational Manager of Care (MOC) who's ready to elevate the quality of life for our valued residents in one of our top-tier retirement homes in Toronto. If you're passionate about health and wellness, enjoy leading teams, and are looking for a meaningful role where you can make a difference every day, this could be the opportunity you've been waiting for.

As our MOC, you'll provide leadership to our dedicated health and wellness team, guiding them to deliver the exceptional care our residents deserve. But you won't be confined to an office: you'll be at the heart of the action, getting to know our residents, implementing care plans, and lending a hand with care needs. You'll be instrumental in creating a caring and vibrant environment where residents thrive.

Responsibilities

  • Lead the strategic planning, development, implementation and evaluation of all care-related programs and initiatives to residents.
  • Provide care as well as procure and administer medications, including injections and narcotics, to residents.
  • Complete care assessments for new residents joining the community.
  • Participate in HR duties, including recruitment, organize staff orientation and in-service training, maintain scheduling for health & wellness staff, conduct regular performance reviews, assist in staff development and coaching.
  • Demonstrate progressive leadership and hands-on approach to monitoring and evaluating resident care.
  • Resolve issues or concerns with prompt, effective and sound judgement whilst ensuring compliance and evaluating outcomes with care teams when applicable.
  • Lead company initiatives related to regulatory compliance and resident health initiatives.
  • Foster a collaborative and strong relationship with residents, local community, community agencies, physicians, healthcare facilities and other community stakeholders.
  • Maintain high standards of superior customer service.
  • Provide on-call support when required.
  • At least 3-5 years in a management role within the Seniors Housing, Retirement or Healthcare Industry preferred.
  • Excellent communication skills with the ability to relate well with residents, their families, staff and community stakeholders.
  • Experience in Dementia Care an asset.