Area Manager, Market Management

2 months ago


Vancouver, Canada Luxottica Full time
p>Location: 

Vancouver, BC, CA, V6E 1A9

Requisition ID: 866148 
Store #: RDO031 LensCrafters Region 031 
Position: Full-Time

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Because quality care helps us see the joy in life. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.

GENERAL FUNCTION

The Regional Manager delivers key results of the organization: sales and profit, through a consistent, high-quality patient and customer experience in a multi-unit cross-functional environment encompassing retail, lab, and doctor services. The Regional Manager, through the teaching of others, establishes LensCrafters as the premier destination for all vision needs within the community, gains market share, drives both topline and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer experience, establishing high standards of performance and operational excellence through exceptional high-performing talent and adherence to all policies and procedures. li>

Leads teams through effective performance management to include activities that ensure goals are consistently being met or exceeded.Analyzes the business, creating and communicating clear action plans that optimize results.Leads and drives quality and improvement in the region to deliver on all key performance indicators.Manages profits and expenses and ensures proper usage of company funds.Directs and approves workforce management activities according to brand policies, labor, and operational initiatives.Manages operational execution and ensures brand standards are met in accordance with Company direction.Ensures the protection of all company assets, and that policies and practices are being followed consistently.Models the behaviors and is accountable for the store delivery of a consistent and brand-right patient and customer experience.Provides on-the-job training and guidance to SMM’s.Creates an inspiring and inclusive work environment reflective of the brand.Works weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met.

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • 2+ years multi-unit retail experience
  • 5+ years management experience
  • A proven track record of delivering positive results and positive growth
  • Excellent business and financial acumen including operational analysis
  • Comprehensive knowledge of retail operations, processes, and policies
  • Working knowledge of computers and Microsoft Office
  • Strong basic math skills
  • Ability to travel up to 80%; willing and able to work weekends, and physically in stores during times of high business need
  • Strong command of the English language for correspondence

PREFERRED QUALIFICATIONS

  • College degree or equivalent
  • Previous experience in leadership position within retail or customer service industry
  • Knowledge of basic optics and merchandise

Pay Range: 90,152.00

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. p>

Job Segment: Regional Manager, Ophthalmic, Manager, Management, Healthcare

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