Department Manager, Front End

1 month ago

Arctic Bay, Canada The North West Company Inc. Full time
p>The Department Manager, Administration is accountable for the successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes implementation of company standards, the management of company assets and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships.More than just retail. h3>

The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.

Are you a couple? strong>

  • Competitive salaries
  • Comprehensive benefits package
  • Allowances for both food and accommodation
  • Paid training
Your Responsibilities
Provide excellent customer service by delivering on the Value Offer.
  • Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service
  • Monitor and adjust customer service levels as needed
  • Deal with customer complaints and requests quickly and effectively
  • Address and respond to all customer inquiries
  • Ensure an enjoyable shopping experience for customers
  • Schedule staff to maximize customer service and fulfill business needs
Manage the Office & Front End/Customer Service to maximize profits and protect company assets.
  • Complete all necessary customer credit detail for delivery to WFS
  • Review customer receivable 2-8 missed list on a weekly basis
  • Follow up on delinquent accounts including participation in conference credit calls with WFS.
  • Support all Financial Service Programs such as cashing fees, Link Tax, Master Card, etc…
  • Supervises Post Office operation where applicable.
Ensure that the daily operating disciplines, as described in the Office Manual are consistently met.Ensure safe is kept on full lock at all times.Ensures all money removed or put in safe is recorded immediately in the systemEnsures that adequate cash is on hand for daily business transactions.Support, train and develop staffEnsure that staff provide outstanding customer service in Office and Post Office and Front EndParticipate as a key member of the store team, providing leadership to store team and support to the Store ManagerWork with supervisors to recruit, train, lead and develop Office, Front End and Post Office staff.Through on-going communication keep staff current with key activities (participate in or lead (Huddle-Ups)Supervise, coach and develop Office, Front end , Post Office employees as required
Skills and Qualifications
We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.A minimum of two years of experience in a high-volume grocery/retail environmentStrong customer service skills.Computer knowledge of Excel and Outlook.Strong knowledge of grocery operating principles.Exceptional analytical, problem solving and decision making skills with a high attention to detailProven organizational, planning and prioritizing skillsExcellent written and verbal communication, interpersonal skills and superior customer service skillsMust have the ability and desire to develop an in-depth understanding of Northern/NorthMart customersDemonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategiesHighly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset

Working Conditions

Work in extreme conditionsLift 50+ poundsWork extended hoursWill be required to stand for long periods occasionally.Use full hand mechanicsHandle or feel and reach with hands and armsWork in remote areas #

  • Front End Loader Operator

    7 days ago

    North Bay, Canada Nordic Minesteel Technologies Full time

    **CAREER OPPORTUNITY** Front End Loader Operator **TITLE DEPARTMENT REPORTS TO** Shipping Receiving Coordinator **COMPANY PROFILE** Nordic Minesteel Technologies Inc. (NMT), experts in horizontal and vertical solutions for mining, provide reliable, custom solutions and dependable service to our customers improving safety and increasing profit in their...

  • Front End Manager

    4 days ago

    Thunder Bay, Canada Matt Carr Repair Full time

    **Responsibilities**: - Oversee front end operations. - Graphic design and social media opportunities. - Greet customers and provide them with superb customer service. - Sign in devices using store program and maintaining records/ files. - Track and order stock and other supplies. - Manage/update website. - Answer all client questions and incoming calls. -...

  • Front End Clerk

    7 months ago

    North Bay, Canada Metro Inc. Full time

    Position Title: Front End Clerk - Part Time Position Type: Permanent Requisition ID: 33549 Banner: Metro Employment Type: Part-Time Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our **front-end** team is fundamental to Food Basics overall...

  • Front End Clerk

    4 months ago

    North Bay, Canada Metro Inc. Full time

    Position Title: Front End Clerk - Part Time Position Type: Permanent Requisition ID: 39419 Banner: Metro Employment Type: Part-Time **Location: 390 Lakeshore Dr. North Bay** **Shifts: DAYS, EVENINGS, WEEKENDS** Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our...

  • Front End Clerk

    1 month ago

    North Bay, Canada Food Basics Full time

    **Location**: 390 Lakeshore Dr., North Bay, Ontario, P1A 2C7 Position Title: Front End Clerk - Part Time Position Type: Permanent Requisition ID: 40438 Banner: Food Basics Employment Type: Part-Time Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our...

  • Front End Garbage Truck Driver

    1 month ago

    Thunder Bay, Canada Curbside Collection Full time

    URGENTLY HIRING **Full job description** Curbside Collection is looking for an experienced DZ Front End Driver. Front End Drivers operate front-end trucks that provide services to a variety of multi-family residential and commercial routes removing and transporting waste or recyclables in fulfillment of customer contracts. Wage ranges from $27.50- $31.50...

  • Department Manager, Convenience Store

    7 months ago

    Arctic Bay, Canada Northern NorthMart Full time

    The Department Manager, Convenience is accountable for the successful day to day operation of the C-Store. This includes implementation of Company standards, the management of Company assets, attention to maintaining a local competitive position, and the development and training of staff. The incumbent supports the rest of the store management team and...

  • Department Manager, Admin

    1 week ago

    Cambridge Bay, Canada The North West Company Inc. Full time

    p>The Department Manager, Administration is accountable for the successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes implementation of company standards, the management of company assets and the development and training of staff. The incumbent supports the rest of the store management...

  • Front Store Manager

    4 months ago

    Thunder Bay, Canada Fort W Medical Clinic Full time

    **Overview**: Fort William Medical Pharmacy seeks an experienced Front Store Pharmacy Manager to oversee front-end operations. This role requires a strategic thinker who can manage retail operations while ensuring seamless collaboration with the pharmacy team. **Responsibilities**: - Manage daily operations, including staff management and inventory...

  • Front Office Manager

    3 months ago

    Thunder Bay, Canada Ramada Airlane Hotel Full time

    To work with the General Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service; professional work standards and guest care standards set down by the brand, and contribute to the overall profitability of the property. **Responsibilities & Duties** - Train all front desk agents - Participates in the...

  • Front Office Manager

    2 months ago

    Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full time

    **About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities - Wellness programs Job Title**:Front Office Manager** Reports To**:General Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** At Travelodge by Wyndham, we believe that...

  • Front Desk Supervisor

    4 months ago

    Thunder Bay, Canada Courthouse Hotel Full time

    Job Title**:Front Desk Supervisor Full Time** Reports To**:General Manager** Hotel**:The Courthouse Hotel, Thunder Bay** **Job Summary** **Duties**: - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Supervise front desk staff and provide training as needed - Maintain accurate records of room availability and...

  • Front Desk Supervisor

    3 months ago

    Thunder Bay, Canada Courthouse Hotel Full time

    Job Title**:Front Desk Supervisor Full Time** Reports To**:General Manager** Hotel**:The Courthouse Hotel, Thunder Bay** **Job Summary** **Duties**: - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Supervise front desk staff and provide training as needed - Maintain accurate records of room availability and...

  • Dual Front Office

    7 months ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Dual Front Office & Housekeeping Supervisor** **What We Offer** - Work with like-minded team members who are passionate about their work and keep things fun, every day! - Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)! - A...

  • Front of House Staff

    4 months ago

    Thunder Bay, Canada THE PADDY WAGON YQT Full time

    **Overview** **Responsibilities**: - Greet customers as they enter the establishment - Assist customers with inquiries and provide information about products or services - Operate cash registers and handle cash transactions accurately - Maintain a clean and organized front end area - Ensure compliance with food safety regulations - Collaborate with other...

  • Courtesy Clerk

    6 months ago

    North Bay, Canada Metro Inc. Full time

    Position Title: Courtesy Clerk - Part Time Position Type: Permanent Requisition ID: 37366 Banner: Metro Employment Type: Part-Time Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our front-end team is fundamental to Metro’s overall success, our...

  • Front Desk Coordinator

    3 months ago

    North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Front Desk Coordinator to join our team in North Bay, Canada. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional...

  • Courtesy Clerk

    3 months ago

    North Bay, Canada Metro Full time

    Position Title: Courtesy Clerk - Part Time Position Type: Permanent Requisition ID: 39420 Banner: Metro Employment Type: Part-Time **Location: 390 Lakeshore Dr. North Bay** **Shifts: DAYS, EVENINGS, WEEKENDS** Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our...

  • Courtesy Clerk

    4 months ago

    North Bay, Canada Metro Inc. Full time

    Position Title: Courtesy Clerk - Part Time Position Type: Permanent Requisition ID: 39420 Banner: Metro Employment Type: Part-Time **Location: 390 Lakeshore Dr. North Bay** **Shifts: DAYS, EVENINGS, WEEKENDS** Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our...

  • Front Office Supervisor

    7 months ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Front Office Supervisor** **What We Offer** - Work with like-minded team members who are passionate about their work and keep things fun, every day! - Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)! - A fast-paced environment in...