Customer Service

3 weeks ago


Surrey, Canada Brock Group Full time
p>Brock Canada Industrial Ltd Hiring Superintendent - Insulation for LNGC project at Kitimat

ABOUT BROCK:
The Brock Group is a leading provider of industrial specialty services to clients around the world, with headquarters in Houston, TX, and operating units in Canada, the United States, and Latin America. With the Canadian head office in Edmonton, the company supports routine maintenance, turnarounds, and industrial capital projects by providing services including scaffolding and work access, insulation, fireproofing, and asbestos abatement, for general maintenance, construction, turnarounds, and shutdowns to western Canadian producers.
A Superintendent is defined as a person possessing a minimum of ten (10) years’ supervisory experience in their related field. The Superintendent shall receive their directives from the Project Manager. Their responsibilities shall be to coordinate all site construction activities and supervise all field personnel as required to successfully complete the project on schedule and within budget. This includes ensuring that established company goals are realized within established quality standards while supervising all trade and field personnel and administering world-class construction safety practices with all on-site activities.


The Superintendent and Project Manager will work together to coordinate the project to the satisfaction of the client, consistent with the cost, schedule, and contractual requirements. The Superintendent will help maintain client relationships that will enhance future business.

  1. Ticketed Journeyman with 10+ years of experience as a technical expert in their field.
  2. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety operations for the protection of people, data, property, and institutions.
  3. Strong computer skills.
  4. Work for 8 hours at a time in an environment where temperatures may reach from 0 to 60 °C, both indoors and outdoors in the sun.
  5. Climb and maintain balance on ladders and scaffolding at extreme heights.
  6. See well (naturally or with correction) and distinguish colors.

ESSENTIAL FUNCTIONS:

  1. Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
  2. Obtain all necessary permits and licenses.
  3. Prepare contracts and negotiate revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors.
  4. Requisition supplies and materials to complete construction projects.
  5. Take actions to deal with the results of delays, bad weather, or emergencies at construction sites.
  6. Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems.
  7. Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
  8. Plan, organize, and direct activities concerned with the construction and maintenance of structures, facilities, and systems.
  9. Schedule the project in logical steps and budget time required to meet deadlines.
  10. Select, contract, and oversee workers who complete specific pieces of the project, such as painting or plumbing.
  11. Develop and implement quality control programs.
  12. Direct acquisition of land for construction projects.
  13. Determine labor requirements and dispatch workers to construction sites.
  14. Evaluate construction methods and determine cost-effectiveness of plans, using computers.
  15. Inspect and review projects to monitor compliance with building and safety codes, and other regulations.
    1. Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    2. Building and Construction -- Knowledge of materials, methods, and the tools involved in the construction, including dehumidification, heating, ventilation, rigging, “Right to Know” laws, environmental regulations, waste handling, and other related information.
    3. Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    4. Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    5. Mechanical -- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    6. Design -- Knowledge of design techniques, tools, and principles involved in the production of precision technical plans, blueprints, drawings, and models.
    7. Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


  • Surrey, Canada Universal TV Service Centre Full time

    Universal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction. The Customer Service Representative will have a high level of customer service...

  • Customer Service

    6 months ago


    Surrey, Canada FFCL COURIERS INC Full time

    Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys helping...

  • Customer Service

    7 months ago


    Surrey, Canada Bottleworks Liquor Store Full time

    **Bottleworks Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an opportunity for...

  • Customer Service

    6 months ago


    Surrey, Canada True North Management Full time

    **TNMI offers an exciting and challenging work environment that includes**: - Extended benefits available after your first 3-months - Regular wage reviews and performance feedback at 3, 6 and 12-month intervals - Staff prescription plan - A supportive and friendly, team-based environment - Fun team building events held throughout the year (Surrey) -...

  • Customer Service

    4 months ago


    Surrey, Canada Bottleworks Liquor Store Full time

    **Bottleworks Liquor Store Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an...


  • Surrey, Canada Dale's Auto Service Full time

    **Service Advisor Position Opportunity** Are you in search of a dynamic, collaborative work environment that values growth and ambition? Do you feel like your career has hit a plateau with no room for advancement? If you're eager to expand your skills and strive for excellence, look no further. Our company values individuals who are motivated, dedicated,...

  • Customer Service

    6 months ago


    Surrey, Canada Bottleworks Liquor Store Full time

    **Bottleworks Liquor Store Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an...


  • Surrey, Canada OK TIRE & AUTO SERVICE Full time

    **Overview** **Duties**: - Greet customers and assist them with their automotive service needs - Listen to customer concerns and accurately document issues - Communicate service recommendations to customers based on technician diagnostics - Schedule service appointments and follow up with customers on the status of their vehicles - Provide estimates for...


  • Surrey, Canada OK TIRE & AUTO SERVICE Full time

    **About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, professional, and our goal is to one stop automotive repair shop for the community. **About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, creative, and our goal is to be one stop automotive repair...


  • Surrey, Canada CC Equipment Ltd Full time

    Local Compact Construction and Tree Care dealer looking for an Customer Service Advisor to join our team. We are looking for an energetic individual to assist in promoting and growing our service department in the Lower Mainland area. **Essential Duties and Responsibilities** **Asks customers to explain specific problems** Takes detailed notes about...


  • Surrey, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled Customer Service Specialist to provide exceptional service to our customers at beBee Professionals in Surrey, Canada. This role involves handling customer inquiries, resolving issues, and collaborating with team members to improve service processes.Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Surrey, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    At beBee Professionals in Surrey, we are seeking a Customer Service Representative to provide exceptional customer service and support our food counter operations. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and maintaining a clean and organized food counter.Key Responsibilities:Greet...


  • Surrey, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    In the dynamic environment of beBee Professionals, we are seeking a highly skilled Customer Service Ambassador to join our team in Surrey, Canada. The ideal candidate will possess exceptional communication and problem-solving skills, providing top-notch service to our customers via phone, email, and chat.Key Responsibilities:Address customer inquiries with...


  • Surrey, Canada Mac Industrial Exhaust Shop Inc. Full time

    **Job Summary**: We are seeking a Customer Service Representative to join our team. The CSR is the first contact the customer has with the company either in-person or by phone. S/He creates a positive and professional image for the company and provide a positive experience for the customer. S/He assists in the business development and sales activities. The...


  • Surrey, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000

    We are looking for a Customer Service Associate to join our team in Surrey. In this role, you will be responsible for assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and promotions to provide accurate information.Process...

  • Customer Service Agent

    6 months ago


    Surrey, Canada Calimet Construction Ltd Full time

    Job Description: As a Customer Service Agent at Calimet Construction Ltd, you will be the main point of contact for our clients, ensuring their needs are met and issues are resolved promptly. Your role involves providing excellent customer service, managing inquiries, and maintaining positive relationships with clients. Key Responsibilities: Assist...


  • Surrey, Canada Sunrise Farms Full time

    **Sunrise Farms** is a group of companies with primary focus in the poultry industry. From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at...


  • Surrey, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional customer...

  • Sales/customer Service

    6 months ago


    Surrey, Canada T & T Auto Parts plus Full time

    Overview: **Duties**: - Answer incoming customer inquiries via phone - Provide information about products and services - Assist customers with orders, refunds, or exchanges - Upsell products or services to increase revenue - Resolve customer complaints in a professional manner - Collaborate with the sales team to meet customer needs Qualifications: -...


  • Surrey, Canada Hörmann Canada Full time

    Hörmann Northwest Door LTD is a family-owned company with a highly dedicated team who takes pride in supplying one of the widest ranges of high quality residential and commercial garage doors in the industry. We provide the building industry with innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and...