Senior Aftermarket Solutions Representative

Career Area Sales Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Aftermarket Solutions Representative leads and manages dealers’ relationships to market company aftermarket products and services and assists in the development of dealer sales capability. This role covers Western Canada for Caterpillar Mining Aftermarket Products. Join us and make a real impact in the aftermarket industry. What you will do Understanding of CAT business model and acting within the business process guidance on review and approval for variance programs and commercial actions. Designing and assisting dealers on the forecast, aftermarket strategy planning, and sales techniques; supporting the rollout of new products. Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed. Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. What skills you will have Value Selling: Knowledge of the principles and practices for selling aftermarket products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Industry Knowledge: Knowledge of the Mining Industry, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Decision Making and Critical Thinking: Knowledge of the Customer decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Business Development: Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization. Additional Information The location for this position is Edmonton, AB, or the role can be performed remotely from your home in Alberta. Domestic relocation assistance is available. This position requires 50% travel. Sponsorship is not available. What you will get Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides: Competitive Base Salary Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) Defined Contribution Pension Plan Employee Share Purchase Plan Short and long-term disability coverage Life Insurance Employee Assistance Programs Summary Pay Range Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Posting Dates November 17, 2025 - November 19, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community. #J-18808-Ljbffr