Aftermarket Solutions Representative

**Career Area**:Marketing / Sales / Product Support**:
What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters

Industrial Power Systems (IPSD), a division of Caterpillar with a customer base that spans the globe, we have an exciting opportunity for a **Aftermarket Solutions Rep.**

In this role, you will drive revenue and growth for the IPSD Cat brand industrial engine aftermarket business in line with industry strategy in the assigned territory, communicated targets and by following established sales processes focused on the end customer. This will be achieved in close collaboration with the respective dealer(s) where the incumbent under direction of sales management will provide leadership, guidance and counsel to optimize dealer’ sales force and sales processes effectiveness, in addition to leveraging opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting independence of dealer.

**Job Responsibilities and Duties not limited to**:

- Deliver the annual total business plan for the assigned dealer territories.
- In collaboration with assigned dealers, develop and implement aftermarket solutions industry account plans for assigned high-opportunity customer accounts. Adopt, implement, and be an advocate for sales funnel management methods.
- Collaborate with dealers and internal partners to identify customer accounts for growth.
- Document and manage aftermarket sales funnel in Salesforce to drive deal closure and provide win & loss visibility to leadership.
- Track opportunity, participation and close rates and report VOC/VOD in the Salesforce CRM system. Develop local action plans, leveraging CRM and Customer Insights, to attack lost sales.
- Develop aftermarket solutions growth opportunities & execute approved targeted marketing campaigns
- Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan.
- Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.
- Seek understanding, document and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs.
- Partner with dealers’ Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness.
- Identify and communicate opportunities for improving aftermarket solutions sales management, marketing and operational capabilities at assigned dealers.
- Drive customer connectivity as an enabler to business
- Interact with Caterpillar Industrial Engine OEM account management to achieve growth of aftermarket solutions goals with specific OEM accounts (as applicable).
- Keep up to date with industry trends, changing technology and market regulations in countries covered
- Manage the T&E budget Partner with & influence other internal parties to ensure general customer needs are met for an effective commercial relationship
- Understand Caterpillar’s business model and act within the business process guidance on review and approval for variance programs and commercial actions.

**Basic Qualifications**:

- Minimum bachelor's degree education OR Minimum 4 years of sales/parts/product support experience or commercial engine sales/product support experience
- Proven commercial/sales skills to define and prioritize opportunities and drive action with Cat dealers, end-user customers and / or OEM accounts
- Proven ability to execute critical projects
- Ability to develop and analyze reports to define key areas for growth
- Previous in-territory field-rep experience working directly with dealers
- Industrial engine or other E&T Industry experience
- Demonstrated communication/presentation skills.
- Strong initiative and ability to work independently
- Experience with Industrial Engine Original Equipment Manufacturers (OEMs)

Additional Information:

- The role will be based in either Calgary or Edmonton, Alberta to cover the desired territory
- This position requires ~50% travel
- Relocation assistance is available for this position
- No ISE

**Employee benefit details**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and Pension) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

**Final details**

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