Accounts Agent Collection

4 months ago


Montreal, Canada Balazs Full time
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The Accounts Receivable Agent is responsible for maintaining the accurate and timely collection of revolving account receivables and ensuring that all applicable policies and regulations are adhered to while promoting ALC’s safety and quality objectives. p>

  1. Ensures collection of accounts: Maintains the outstanding accounts receivable at 45 days or less. Reviews delinquent accounts and speaks with customers by telephone to collect overdue amounts. Types and mails form letters to customers to encourage payment of delinquent accounts. Coordinates with a third party to facilitate the collection efforts of the overdue account.

  2. Quality: Knows and respects procedures related to the group as indicated in the ALC Quality Manual. Ensures that proper corrective and preventive measures are in place for addressing customer issues or complaints.

    1. Experience: Minimum 1 year of experience in an Accounts Receivable/Collections role and/or Customer service role.



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