Current jobs related to Director of CRM - Regina - Brandt

  • Manager of CRM Operations

    6 months ago

    Regina, Canada Brandt Full time

    Brandt is currently looking for a Manager of CRM Operations in our Regina location. This position will report to the Director of CRM Implementation and will be responsible for the day-to-day operations of Brandt’s CRM team. They will also provide support and guidance to the Director in the development, implementation, and optimization of our CRM programs...

  • Business Development Director

    3 weeks ago

    Regina, Saskatchewan, Canada Integrated Marketing Platform, Inc. Full time

    Job Title: Director, Business DevelopmentIntegrated Marketing Platform, Inc. is a leading provider of innovative marketing solutions. We are seeking a highly motivated and experienced Director, Business Development to join our team.About the Role:Lead a team of Marketing Consultants to drive sales growth and revenue expansion.Develop and execute strategic...

  • Director of Development

    6 months ago

    Regina, Canada University of Saskatchewan Full time

    **Director of Development**: **Primary Purpose**: The Director of Development is responsible for developing major gift fundraising plans, primarily in Regina and the surrounding region, to significantly increase and diversify revenue for the University of Saskatchewan. The Director will provide high-level expertise, direction and facilitation in the...

  • Financial Director

    2 months ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Director of Financial and Resource ManagementThe Government of Saskatchewan seeks a seasoned financial leader to join the Central Services Branch as the Director of Financial and Resource Management. This key role requires a strong financial background to identify, analyze, and recommend strategies that optimize financial resources and address operational...

  • Financial Director

    1 month ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Director of Financial and Resource ManagementThe Government of Saskatchewan seeks a seasoned financial leader to join the Central Services Branch as the Director of Financial and Resource Management. This key role requires a strong financial background to identify, analyze, and recommend strategies that optimize financial resources and address operational...

  • Financial Director

    2 months ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Director of Financial and Resource ManagementThe Government of Saskatchewan seeks a seasoned financial leader to join the Central Services Branch as the Director of Financial and Resource Management. This key role requires a strong financial background to identify, analyze, and recommend strategies that optimize financial resources and address operational...

  • Financial Director

    1 month ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Director of Financial and Resource ManagementThe Government of Saskatchewan seeks a seasoned financial leader to join the Central Services Branch as the Director of Financial and Resource Management. This key role requires a strong financial background to identify, analyze, and recommend strategies that optimize financial resources and address operational...

  • Director, Business Development

    1 month ago

    Regina, Canada Integrated Marketing Platform Full time

    The Company:Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy.The Position:The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased revenue...

  • Director, Business Development

    2 months ago

    Regina, Canada Integrated Marketing Platform, Inc. Full time

    The Company:Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy.The Position:The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased revenue...

  • Director, Business Development

    3 months ago

    Regina, Canada Integrated Marketing Platform Full time

    The Company: Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy. The Position: The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased...

  • Brand Director

    2 months ago

    Regina, Canada Integrated Marketing Platform Full time

    The Company: Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy. The Position: The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased...

  • Director, Business Development

    3 months ago

    Regina, Canada Integrated Marketing Platform, Inc. Full time

    The Company:Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy.The Position:The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased revenue...

  • Brand Director

    2 months ago

    Regina, Canada Integrated Marketing Platform, Inc. Full time

    The Company:Integrated Marketing Platform Inc. is leading an effective new approach to marketing, significantly saving businesses on their marketing costs while delivering an exceptional integrated marketing strategy.The Position:The highly motivated Director, Business Development will be responsible for senior level B2B sales and driving increased revenue...

  • Financial Operations Director

    2 months ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Job Title: Director, Finance and Operation ServicesJoin the Government of Saskatchewan as a Director, Finance and Operation Services and lead a diverse team in providing financial and operational services to the Ministry of Trade and Export Development.About the RoleThis is a permanent, full-time opportunity in the Corporate Services Branch. As a Director,...

  • Financial Operations Director

    2 months ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Job Title: Director, Finance and Operation ServicesJoin the Government of Saskatchewan as a Director, Finance and Operation Services and lead a diverse team in providing financial and operational services to the Ministry of Trade and Export Development.About the RoleThis is a permanent, full-time opportunity in the Corporate Services Branch. As a Director,...

  • Director, Accounting Projects

    6 days ago

    Regina, Canada Government of Saskatchewan Full time

    h3>Director, Infrastructure and Finance - FIN006005 Employment Type: Permanent Full-time Ministry: 073 Corrections Policing and Public Safety The Ministry of Corrections, Policing and Public Safety provides supervision and rehabilitation services for adult and young offenders, promotes appropriate and effective policing, and supports community and public...

  • Director of Professional Practice

    2 months ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Director, Professional Practice Unit **Job Summary** We are seeking a highly skilled and experienced professional to lead our Professional Practice Unit as a Director. The successful candidate will be responsible for overseeing the development and implementation of professional practice standards and guidelines, as well as providing guidance and support to...

  • Director of Professional Practice

    2 months ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Director, Professional Practice Unit **Job Summary** We are seeking a highly skilled and experienced professional to lead our Professional Practice Unit as a Director. The successful candidate will be responsible for overseeing the development and implementation of professional practice standards and guidelines, as well as providing guidance and support to...

  • Executive Director of Business Growth

    2 months ago

    Regina, Saskatchewan, Canada Integrated Marketing Platform, Inc. Full time

    About the Role:We are seeking a highly motivated and experienced Director of Business Development to join our team at Integrated Marketing Platform, Inc.The successful candidate will be responsible for leading a team of Marketing Consultants and driving increased revenue through senior-level B2B sales and business development.Key Responsibilities:Lead a team...

  • Executive Director of Business Growth

    2 months ago

    Regina, Saskatchewan, Canada Integrated Marketing Platform, Inc. Full time

    About the Role:We are seeking a highly motivated and experienced Director of Business Development to join our team at Integrated Marketing Platform, Inc.The successful candidate will be responsible for leading a team of Marketing Consultants and driving increased revenue through senior-level B2B sales and business development.Key Responsibilities:Lead a team...

Director of CRM

2 months ago

Regina, Canada Brandt Full time

Brandt is currently looking for a Director of CRM in our Regina location. This position will report to the Vice President of Customer Experience and oversee all CRM functions, including building the business’s overall customer relationship management capability, including capturing customer data across all key touchpoints of the business, to support our teams’ requirement for high level of service and excellent consumer experience.

The Director of CRM is a key pillar in Brandt’s customer experience strategy. They serve to acquire new consumers, increase customer lifetime value, maximize consumer retention, and empower our parts, sales, service, ecommerce, marketing & advertising, and support teams to provide a world-class customer experience to every customer.

This role requires a variety of skills, from a high degree of business acumen to strong and wide-reaching technical competence, with good organizational skills, and outstanding interpersonal skills.

DUTIES AND RESPONSIBILITIES:

  1. Develop an intimate understanding of Brandt’s diverse sales channels in both a wholesale and retail capacity.
  2. Develop and lead a team of specialists focused on the primary functions of a successful CRM platform.
  3. Own the design, implementation, and maintenance of the company’s CRM systems with a focus on scalable integration and workflows to support the growing needs of the business.
  4. Act as the primary point of contact, primary administrator and internal expert on our sales and customer success systems.
  5. Work with stakeholders from Sales, Parts & Service, Sales Support, Information Technology, Customer Support, and Marketing to ensure seamless integrations with key systems.
  6. Build and manage the day-to-day operations of a CRM team, including coaching, performance management and mentorship.
  7. Provide leadership and oversight of cost and resource scoping during initial CRM project development as well as during normal CRM operations for the business.
  8. Identify data metrics and analysis across our CRM systems and processes to strengthen value creation with customers.
  9. Provide insight and influence on the design and implementation of CRM technology to maintain a design that aligns with common processes across the organization that minimizes tailoring unique solutions for each group in the business.
  10. Work closely with marketing and technology teams to champion the evolution of CRM technology to support smart, automated, omni-channel sales conversion.

Required Skills:

  1. Proven experience leading a team, demonstrating exceptional leadership and management skills.
  2. Communication skills - Being a collaborative position, effective execution of cross-functional and departmental duties will be highly dependent on the clarity of communication down the line.
  3. Analytical skills - Keen interest and ability in conducting analyses of data and deriving insight from those data analyses.

Required Experience:

  1. Possess a post-secondary diploma or degree in a relevant field.
  2. At least 7 years of experience in CRM, preferably as a Senior CRM Manager, or related role.
  3. Experience with Customer Data Platforms (CDP), Microsoft Dynamics Sales, Marketing, Service platforms, Salesforce.com platform, and similar technologies.
  4. Demonstrable experience in developing and delivering CRM strategies for a business, resulting in an increase in consumer value and revenue.
  5. Knowledge of CRM systems and data in ecommerce, offline channels, inclusive of call centers and direct retail.
  6. Experience in the establishment of procedures for monitoring progress against the business’ plans.
  7. Experience in creating high quality reports and documentation for both internal and external audiences.
#J-18808-Ljbffr