Bilingual Customer Service Representative

2 weeks ago


Mississauga, Canada CEI Fleet Collision and Safety Full time
h3>Billing Client Service Representative - Bilingual

Apply locations Mississauga time type Full time posted on Posted 2 Days Ago job requisition id R104337

Get started on an exciting career at Element

What We Need

We are looking for a Billing Client Service Representative to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

As the Billing Client Service Representative, you will be responsible for ensuring all customer billing questions are handled timely and efficiently so that they do not result in delinquencies.

A Day in the Life

  • Responsible for servicing assigned customer accounts/portfolios.
  • Perform research to determine root cause of customer billing issues and correct, preventing delays in customer payments.
  • Supports customer and internal audits through research and timely responses to customers.
  • Customer invoice billing preference management (PO updates, contact updates).
  • Create, receive and resolve Service Cloud Cases.
  • Set-up for online invoice access for new clients.

Requirements

  • BA/BS degree in business, finance, or related field preferred.
  • 3+ years of experience in accounts receivable or related field, with B2B experience strongly preferred.
  • Bilingual: English & French speaking required.
  • Proficiency in MS Office (Word, PowerPoint, Excel, Outlook). li>
  • Data Query experience a plus.About Us

    Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.



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