![accobrands](https://media.trabajo.org/img/noimg.jpg)
Bilingual Customer Service Representative
3 months ago
Job Summary
We are seeking a talented Bilingual Customer Service Representative for our Mississauga, Ontario location The ideal candidate will be passionate about serving the customer and committed to our mission of putting the customer first. Reporting to the Customer Service Team Lead, the Customer Service Representative will support a large variety of customers from small, local accounts through to large, strategic accounts. They will ensure the timely and accurate processing of all customer orders and inquiries with expedience and proficiency, with the goal of meeting company standards and exceeding customer expectations.
If you are looking for a role where you can make an impact and where each day offers something new, then this opportunity is for you
Responsibilities
Process incoming customer purchase orders via phone, fax and email; including order entry, order maintenance, credit and debit note processing Place customer product orders using an ERP system while ensuring efficiency and high attention to detail. Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level. Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries and consistently provide excellent service. Ensure Return Merchandise Authorizations (RMA) are issued in accordance with company policies. Work closely with 3PL providers and logistics teams to effectively manage outbound orders. Collaborate with cross functional partners including Sales, Service, Marketing, Distribution and Finance to resolve product quality issues in a timely and efficient manner. Develop strong knowledge of ACCO Brands products, policies, procedures and systems. Support department manager by generating reports on department metrics. Make recommendations for improvement of existing processes.
Qualifications
Minimum High School diploma 1 to 2 years of experience in a customer service role preferred, but not required Able to read, write and speak fluently in English and French Excellent oral and written communication skills Strong analytical and problem-solving skills Able to work independently, with a strong sense of organization and attention to detail Committed to service excellence to ensure the best possible customer experience Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact Working knowledge of MS Office suite Knowledge of Oracle, SAP and other ERP systems is considered an asset Must be able to work from our Mississauga, Ontario location on a Hybrid basis.#LI-Hybrid
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada Belimo Americas Full timeBelimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems. Actuators, control valves and sensors make up the company's core business. JOB SUMMARY The Bilingual Customer Service Representative is the primary contact between Belimo Customer Service and our...
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada GMH FLEET SERVICES INC Full timeWe are looking for a Bilingual (French/English) Customer Service Representative near Dixie and 401 in Mississauga **Responsibilities**: - Product research and identification for parts inquiries - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting...
-
Bilingual Customer Service Representative
8 hours ago
Mississauga, Ontario, Canada Smith+Nephew Full timeJob Summary:Smith+Nephew is seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to internal and external stakeholders.Key Responsibilities:Handle customer requests for orders, returns,...
-
Bilingual Customer Service Representative
1 month ago
Mississauga, Canada Hays Part timeYour new company Hays Specialist Recruitment has partnered with a leading Healthcare company committed to delivering exceptional customer service. We are seeking a dedicated and detail-oriented Bilingual Customer Service Representative to join our team. As a key member of our support department, you will play a crucial role in ensuring customer satisfaction...
-
Customer Service Representative
2 days ago
Mississauga, Canada Latoplast Ltd Full time**Job description** We are seeking a Bilingual Customer Service Representative working out of our Head Office in Mississauga, Ontario. Happy customers means we have provided excellent customer service and it’s something we strive for at Forcefield Canada. As a valued member of our customer service team, you will deliver this type of excellent service and...
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada VitalAire Canada Inc Full timeAt VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...
-
Mississauga, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly motivated and organized Bilingual Customer Service Representative to join our Claims Department in the Customer Service Centre.As a Bilingual Customer Service Representative, your work will have a significant impact on providing exceptional customer service to both our external and internal clients in a call centre...
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada Lawson Products Full timeWe’re looking for an English and French speaking Customer Service Representative to provide specialized customer service and administrative support to Lawson Products’ sales representative and customers. Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall...
-
Customer Service Representative
3 months ago
Mississauga, Canada Saint Gobain Full time**The Role** CertainTeed Canada, has an exciting career opportunity for a Bilingual Customer Service Representative(CSR). This is a great chance to join a Top Employer and contribute to our growth and success by demonstrating your passion for our Canadian customers in a fast paced environment. The bilingual customer service representative (CSR) is...
-
Bilingual Customer Service Representative
2 months ago
Mississauga, Canada Randstad Canada Full timeDo you have a passion for providing exceptional customer service? Do you possess strong problem-solving skills and thrive in a fast-paced environment? then we have the perfect job for you!Randstad is looking for a French Bilingual Customer Service Representative to work for a well known company in the Mississauga/Oakville area. This is a full time,...
-
Bilingual Customer Service Representative
7 days ago
Mississauga, Canada Robert Half Full timeWe are seeking a Bilingual Customer Service Representative to join our team in Mississauga, Ontario. This role is in the security industry where you will handle customer service and data entry tasks. This is a long term contract opportunity where you will work in an on-site location.Responsibilities:• Handle internal and external customer service requests...
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada Lawson Products Full timeWe’re looking for an English and French speaking Customer Service Representative to provide specialized customer service and administrative support to Lawson Products’ sales representative and customers. The hours for this role are 10:00am - 7:00 pm. Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their...
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada Remitbee Inc Full time**About Remitbee** Remitbee is online money transfer and currency exchange platform. Customers can send money to over 90 countries from Canada using web and mobile devices. We are just at the beginning of our growth and have ambitious plans to bring our service to all the countries on Earth. **About the role**: At Remitbee, we value customer care and...
-
Bilingual Customer Service Representative
3 months ago
Mississauga, Canada Nissan Full timeWith a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. We're...
-
Bilingual Customer Service Representative
1 month ago
Mississauga, Canada Hays Full timeRole: Bilingual CSRLocation: Mississauga, ON (1x a week on-site)Duration: 12 months (chance to extend/ perm)DutiesPosition is a support role requiring more work direction whereby worker follows generally defined procedures including processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Has knowledge of...
-
Bilingual Customer Service Representative
4 weeks ago
Mississauga, Canada Hays Full timeRole: Bilingual CSR Location: Mississauga, ON (1x a week on-site) Duration: 12 months (chance to extend/ perm) Duties Position is a support role requiring more work direction whereby worker follows generally defined procedures including processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Has knowledge...
-
Bilingual Customer Service Representative
11 hours ago
Mississauga, Ontario, Canada Baxter Full timeAbout BaxterBaxter is a leading global healthcare company that has been pioneering medical innovations for over 85 years. Our mission is to save and sustain lives, and we are committed to improving healthcare outcomes for millions of patients around the world.Job SummaryWe are seeking a highly skilled and bilingual customer service representative to join our...
-
Bilingual Customer Service Representative
2 months ago
Mississauga, Canada Taymor Industries Full timeYou must be fluent in both French and English to qualify._ **Job Highlights** - **Hybrid work schedule. Mondays and Wednesdays from our Mississauga office, Tues-Thurs-Fri from home. **Optional to work from office all days if preferred**. **Company reserves the right to increase/update in-office work days (telecommuting policy). - **Mon-Friday 8am-4:30pm...
-
Bilingual Customer Service Representative
10 hours ago
Mississauga, Ontario, Canada Malabar Ingredients Full timeAbout Malabar IngredientsMalabar Ingredients is a leading provider of custom dry blending, high-quality ingredient solutions, and a wide range of functional ingredients to food processors across North America.With over 40 years of experience, Malabar Ingredients has built a strong reputation for delivering exceptional products, superior service, and...
-
Bilingual Customer Service Representative
3 weeks ago
Mississauga, Canada Kelly Services, Inc. Full timeWe’re currently looking for a Bilingual Customer Service Representative (FRENCH) to join our team in Mississauga, ONThis role will be responsible for responding to a wide range of telephone inquiries from Nissan Canada Finance Customers and Dealers. The ability to influence others, understanding business goals and objectives, and working towards individual...