Service Designers

4 weeks ago

Edmonton, Canada Vantix Systems Inc. Full time

The following may be delivered (iteratively) over the course of the project:

  • Integration of human-centred design methods into the program review and digital transformation projects.

  • Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.

  • Analysis of user and employee experience across channels (mobile, web, social media, phone, face-to-face, print, mail, etc.) and identification of gaps, opportunities, and solutions.

  • Based on user and GoA needs, goals, priorities, and opportunities, plan and deliver:

    • user and behavioral field research;

    • co-design workshops;

    • prototype design and testing;

    • journey map and service blueprint development;

    • process mapping;

    • service prototyping;

    • usability testing;

    • service performance measurement, analysis, and reporting; and

    • strategy and roadmap documents or diagrams.

  • Develop a depiction of the overall end-to-end service journey and specific needs, opportunities, solutions, and metrics.

  • Plan for the integration of specific design and development work into the overall service experience and measurement of results.

  • Work with program teams (executives and front-line staff) in the co-design and co-delivery of new processes and policies to effect change management.

  • Plan for the integration of the new solution into current service operations by examining areas such as the impacts of the migration of service delivery, policy innovation, change management, and organizational design and culture.

#J-18808-Ljbffr

  • Service Designers

    1 week ago

    Edmonton, Canada Vantix Systems Inc. Full time

    Sample project delierables:Integration of human-centred design methods into program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee experience across channels (mobile, web, social media, phone,...

  • Service Designers

    1 week ago

    Edmonton, Canada Vantix Systems Inc. Full time

    Sample project delierables:Integration of human-centred design methods into program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee experience across channels (mobile, web, social media, phone,...

  • Service Designers

    1 month ago

    Edmonton, Canada Vantix Systems Inc. Full time

    Sample project delierables:Integration of human-centred design methods into program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee experience across channels (mobile, web, social media, phone,...

  • Service Designers

    1 month ago

    Edmonton, Canada Vantix Systems Inc. Full time

    Sample project delierables:Integration of human-centred design methods into program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee experience across channels (mobile, web, social media, phone,...

  • Service Designers

    1 month ago

    Edmonton, Canada Vantix Systems Inc. Full time

    Sample project delierables:Integration of human-centred design methods into program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee experience across channels (mobile, web, social media, phone,...

  • Design Services Designer

    2 months ago

    Edmonton, AB, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project: Integration of human-centred design methods into the program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee...

  • Agile, UX design, Service Design

    2 months ago

    Edmonton, Canada Vantix Systems Inc Full time

    Description Our Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead...

  • Service Designers

    1 month ago

    Edmonton, AB, Canada Vantix Systems Inc. Full time

    Sample project delierables: Integration of human-centred design methods into program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee experience across channels (mobile, web, social media,...

  • Service Designer

    1 week ago

    Edmonton, Canada Intellex Systems Full time

    Service Designer (13) Back to All Jobs Share This Job Posting TwitterFacebookGoogle+LinkedInEmail Our client requires thirteen (13) Service Designers to join the project for up to 3 years! The Service Designer(s) will be required on a full time basis, working across two (2) to three (3) projects. Work is remote; however, the resource may be...

  • Service Designer

    3 weeks ago

    Edmonton, Canada Intellex Systems Full time

    Service Designer (13) Back to All Jobs Share This Job Posting TwitterFacebookGoogle+LinkedInEmail Our client requires thirteen (13) Service Designers to join the project for up to 3 years! The Service Designer(s) will be required on a full time basis, working across two (2) to three (3) projects. Work is remote; however, the resource may be...

  • Agile, Service Design, UX/UI design

    1 month ago

    Edmonton, Canada Vantix Systems Inc Full time

    Description Our Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead...

  • Service Designer

    1 month ago

    Edmonton, AB, Canada Vantix Systems Inc. Full time

    Sample project delierables: Integration of human-centred design methods into program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee experience across channels (mobile, web, social...

  • Service Designers

    2 months ago

    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Designers

    2 months ago

    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Designers

    2 months ago

    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Designers

    1 week ago

    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Designers

    1 week ago

    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Supervisor

    2 weeks ago

    Edmonton, Canada Canadian Linen & Uniform Service Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...

  • Service Operations Manager

    1 day ago

    Edmonton, Canada Service Experts Canada Full time

    Overview: **Service Operations Manager** **Reports To**:General Manager **Status**: Full-time, Regular **Category**: Operations/Management **Location Name**: McKinley Heating & Air Conditioning **Location Address**: Edmonton, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...

  • Service Designers

    2 months ago

    Edmonton, AB, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project: Integration of human-centred design methods into the program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee...