Service Supervisor

3 weeks ago

Edmonton, Canada Canadian Linen & Uniform Service Full time

**About Canadian Linen & Uniform Service**

Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. CLAUS operates from over 16 locations nationwide.

**Career opportunity**

Canadian Linen and Uniform Services Company is looking for a Service Supervisor to join our team as a Full-Time employee.

Responsible for the completion of designated route and customer activities as directed by service management. These duties include (but are not limited to): route relief, on-boarding/training of new CSR’s, customer premise installations (for example, dispensers), new customer installations and other customer related activities as assigned. Provide excellent customer service to each and every customer on each delivery and seek to identify opportunities to improve customer relations and identifies growth opportunities. Executes work in accordance with Company safety guidelines in a productive and efficient manner. Ensures delivery vehicle and equipment are clean, maintained, and used in a safe manner. Position will be required to have a drivers licenses to directly work a delivery route as needed to meet customer service objectives.

**Responsibilities**:

- Provides route relief on delivery routes, as directed by manager (CSM, COM or GM/Branch Mgr.), in a safe and efficient manner to provide seamless service to customers.
- Communicates with CSR’s in advance, when possible, to seek out specifics about route coverage before route relief periods.
- Creates and maintains route relief schedule for assigned routes to be approved weekly by service management.
- While on route relief identifies opportunities to improve inventory management, customer satisfaction and identifies additional products and services that may benefit customers. Communicates these opportunities to the CSM/SCM and CSR responsible for route.
- Assists as needed with the on-boarding and training of CSRs as directed by management.
- Adheres, practices and promotes effective use of CSR processes.
- Uses service tools and systems (example: Handheld) in an efficient and effective manner and is a recognized expert in utilization of systems.
- Attends Service Team meetings as required to engage in education and participate in communication on service topics.
- Installs customer premise equipment (for example, dispensers) as required and trains customers on proper usage.
- Participates in the installation of new customer accounts as assigned. Ensures that CSR is briefed on customer requirements.
- Maintains clean, professional, and tidy personal grooming. Wears the Company-supplied uniform while completing job duties.
- Consistently seeks improvement and excellence in job skills and customer interactions.
- Adheres to standard procedures in support of Company-wide operational, financial, service, and safety goals.

**Job Requirements**:

- Proven record of punctual work attendance.
- Basic Math reasoning skills.
- Excellent driving record.
- Lifting Ability: up to 100 pounds: Push/Pull Ability; up to 300 pounds - assisted.
- Capability to work in a fast paced work environment.
- Capability to work with people and teams in a collaborative and supportive manner strongly desired.
- Two years industrial laundry experience or route service experience is an assest

What’s in it for you?
- Job stability: Canadian Linen has been employing people for over 95 years in Canada;
- Competitive pay rate + commission;
- Great benefits and employee assistance program;
- Retirement Savings Plan;
- Ongoing paid training and mentoring;
- Great teammates and collaborative work environment;
- Consistently growing company that promotes from within.

  • Cleaning Supervisor

    3 weeks ago

    Edmonton, Canada Chitate Cleaning Service Full time

    Chitate Cleaning Service is a reliable and dynamic cleaning company committed to providing exceptional cleaning solutions to our clients. With a focus on quality, reliability, and customer satisfaction, we take pride in delivering professional cleaning services tailored to meet our clients' needs. **Position Overview**: We are currently seeking a motivated...

  • Dispatch Supervisor

    2 months ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you a well-experienced Dispatch Supervisor seeking your next great opportunity? Come work with an organization who takes pride in servicing the Edmonton community for many decades. **_ **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your...

  • Dispatch Supervisor

    1 week ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you a well-experienced Dispatch Supervisor seeking your next great opportunity? Come work with an organization who takes pride in servicing the Edmonton community for many decades. **_ **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your...

  • Dispatch Supervisor

    2 days ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you a well-experienced Dispatch Supervisor seeking your next great opportunity? Come work with an organization who takes pride in servicing the Edmonton community for many decades. **_ **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your...

  • Field Supervisor, Residential New Construction

    6 days ago

    Edmonton, Canada Service Experts Canada Full time

    Overview: **Field Supervisor, Residential New Construction** **Reports To**:General Manager and/or Operations Manager **Status**: Full-time, Regular **Category**: Supervision **Location Name**: Rob's Albertan Accent Heating **Location Address**: Edmonton, AB **Join the team of experts and realize your true potential!** **Why You Should Join the...

  • Service Supervisor

    2 months ago

    Edmonton, Canada Cummins Inc. Full time

    **Service supervisor** **Description** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact...

  • Service Supervisor

    9 hours ago

    Edmonton, Canada Cummins Inc. Full time

    **Service supervisor** **Description** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact...

  • Customer Service Supervisor

    5 days ago

    Edmonton, Canada Quadra Full time

    **Position**: Customer Service Supervisor **Location**: Edmonton, Alberta (Hybrid / Flexibility policy) **Status**: Permanent, full-time (1) Are you a charismatic leader looking for a role where you will make a difference to your team? Are you defined as an empathetic person, an excellent team player and a positive leader? You like challenges and making...

  • Field Service Supervisor

    4 days ago

    Edmonton, Canada AFD Petroleum Ltd. Full time

    **JOB SUMMARY** The Field Service Supervisor will be the first point of contact for our customers, providing them with professional and courteous service regarding general inquiries, complaints, and other activities involved in managing the relationship with our customers. Excellent customer service skills are a must. This individual will be highly...

  • Customer Service Supervisor

    1 week ago

    Edmonton, Canada Executive Flight Centre Group Ltd Full time

    Full Time Customer Service Supervisor Main Terminal - YEG Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and...

  • Dispatch Supervisor

    2 weeks ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your hand and can problem solve on the fly while dealing with short timelines. At the heart of everything you do is to strive to deliver a world class customer experience while maintaining safety at...

  • Service Supervisor

    2 months ago

    Edmonton, Canada Cummins Full time

    Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...

  • Service Supervisor

    9 hours ago

    Edmonton, Canada Cummins Full time

    Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...

  • Supportive Services Supervisor

    2 weeks ago

    Edmonton, Canada St.Michael's Health Group Full time

    Location: St. Michael’s Health Group, Grove Manor, Spruce Grove Hours: 38.75 Hours/Week; 1.00 FTE Status: Permanent Full-Time **The Organization** St. Michael’s Health Group exceptional care for seniors begins with a positive attitude, demonstrated values, a broad understanding of community dynamics, respect for organizational history, and is a...

  • Sprinkler Service Technician Supervisor

    2 months ago

    Edmonton, Canada Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated...

  • Supervisor, Maintenance Services

    4 weeks ago

    Edmonton, Canada Edmonton Catholic Schools Full time

    Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 44,000 students and 5,000 employees in 95 schools plus other sites. **Supervisor, Maintenance...

  • Supervisor, Maintenance Services

    9 hours ago

    Edmonton, Canada Edmonton Catholic Schools Full time

    Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 44,000 students and 5,000 employees in 95 schools plus other sites. **Supervisor, Maintenance...

  • Patient Food Services Supervisor

    7 days ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors and the community. This position will work within a supervisory team to support patient food service at...

  • Customer Service Supervisor

    1 week ago

    Edmonton, Canada Gem Cabinets Full time

    **Customer Service Supervisor**: Closing Date: Aug 1, 2024 **Department: Service** Since 1977 Gem Cabinets has been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again! As a locally owned and operated family business Gem prides itself on its culture of taking care of its people. Whether that is our...

  • Patient Food Services Supervisor

    1 week ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high quality meal service to patients, staff, visitors and the community. This position will work within a supervisory team to support patient food...