Service Designers

3 weeks ago


Edmonton, Canada Vantix Systems Inc. Full time

Sample project delierables:

  • Integration of human-centred design methods into program review and digital transformation projects.

  • Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.

  • Analysis of user and employee experience across channels (mobile, web, social media, phone, face-to-face, print, mail, etc.) and identification of gaps, opportunities, and solutions.

  • Based on user and GoA needs, goals, priorities, and opportunities, a plan for and delivery of:

    • user and behavioral field research;

    • co-design workshops;

    • prototype design and testing;

    • journey map and service blueprint development;

    • process mapping;

    • service prototyping;

    • usability testing;

    • service performance measurement, analysis, and reporting; and

    • strategy and roadmap documents or diagrams.

  • A depiction of the overall end-to-end service journey and specific needs, opportunities, solutions, and metrics.

  • A plan for the integration of specific design and development work into the overall service experience and measurement of results.

  • Co-design and development with program teams (executives and front-line staff) of new processes and policies to effect change management.

  • A plan for the integration of new solutions into current service operations by examining areas such as the impacts of the migration of service delivery, policy innovation, change management, and organizational design and culture.

  • Minimum of 2 years experience with Service design research and outputs.

  • Must provide 2 project examples in detail including description of project overview and approach.

#J-18808-Ljbffr

  • Edmonton, AB, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project: Integration of human-centred design methods into the program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee...


  • Edmonton, Canada Vantix Systems Inc Full time

    Description Our Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead...

  • Service Designers

    3 weeks ago


    Edmonton, AB, Canada Vantix Systems Inc. Full time

    Sample project delierables: Integration of human-centred design methods into program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee experience across channels (mobile, web, social media,...

  • Service Designer

    4 days ago


    Edmonton, Canada Intellex Systems Full time

    Service Designer (13) Back to All Jobs Share This Job Posting TwitterFacebookGoogle+LinkedInEmail Our client requires thirteen (13) Service Designers to join the project for up to 3 years! The Service Designer(s) will be required on a full time basis, working across two (2) to three (3) projects. Work is remote; however, the resource may be...


  • Edmonton, Canada Vantix Systems Inc Full time

    Description Our Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead...

  • Service Designer

    3 weeks ago


    Edmonton, AB, Canada Vantix Systems Inc. Full time

    Sample project delierables: Integration of human-centred design methods into program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee experience across channels (mobile, web, social...

  • Service Designers

    1 month ago


    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Designers

    1 month ago


    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Designers

    1 month ago


    Edmonton, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project:Integration of human-centred design methods into the program review and digital transformation projects.Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.Analysis of user and employee...

  • Service Supervisor

    2 days ago


    Edmonton, Canada Canadian Linen & Uniform Service Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...

  • Service Designers

    1 month ago


    Edmonton, AB, Canada Vantix Systems Inc. Full time

    The following may be delivered (iteratively) over the course of the project: Integration of human-centred design methods into the program review and digital transformation projects. Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens. Analysis of user and employee...

  • Graphic Designer

    1 week ago


    Edmonton, Canada Government of Alberta Full time

    Role Responsibilities The graphic designer position is part of a central team of creative professionals providing expert design services to clients across government. Working with a high degree of independence and in a collaborative manner, the graphic designer acts as a steward of the Government of Alberta brand, applying the visual identity...

  • Interior Designer

    5 days ago


    Edmonton, Alberta, Canada RH Full time

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the...

  • Design and Drafting

    1 month ago


    Edmonton, Canada MR Engineering Ltd Full time

    **Company Overview** MR Engineering offers a breadth of multi-discipline professional services that accounts for design, engineering, procurement and support services for all facets of industry. This is a Canadian based company, stationed in Edmonton, Alberta. We emphasis on safety, creativity and sustainability in our everyday performance to cultivate...


  • Edmonton, Canada CB Canada Full time

    TSG STAFFING SERVICES is currently recruiting for an INSTRUMENTATION DESIGNER for an Edmonton area-based opportunity to work in an operating plant environment Job Description: Maintaining and updating project instrumentation wiring and instrument data sheets Designing instrumentation loops with a sound technical knowledge to defend the...

  • 3D Designer

    1 month ago


    Edmonton, Canada Aecon Full time

    Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...

  • Design Drafter

    1 month ago


    Edmonton, Canada EnGlobe Corp. Full time

    Your Employer: **Dare to join Englobe** MPE, an Englobe company is seeking a Design Drafter to join our team in our Edmonton office. At nearly 3,000 people, Englobe is one of Canada’s premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. With offices located across Canada, the United...


  • Edmonton, Canada PCL Constructors Inc. Full time

    Responsibilities Collaborating with subject matter experts to complete needs analysis and job task analysis to design and develop behavioral and technical curriculum for adult learners.  Applying adult learning methodologies and best practices in the design cycle of all learning.  Designing training for diverse modalities that include: instructor...

  • 3D Designer

    5 days ago


    Edmonton, Canada Aecon Full time

    Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • 3D Designer

    5 days ago


    Edmonton, Alberta, Canada Aecon Full time

    Come Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...