Bilingual Training Officer

2 weeks ago


Montreal, Canada Raymond James Financial Full time
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Raymond James Ltd. is Canada’s leading independent investment dealer offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Raymond James Ltd. is seeking a Bilingual Training & Development Specialist to join the Private Client Group (PCG) team in a hybrid workstyle capacity in our Toronto, Montreal, or Vancouver office. The Learning & Development Specialist will enhance the competencies of employees by designing and conducting branch-training programs that will boost employee’s workplace performance in line with the company’s core values. You will be responsible for performing training needs assessments, designing, delivering curriculum, learning materials, and managing all phases of branch training. A variety of learning materials will be created, including job-aids, e-learnings, microlearnings, newsletter articles, videos, and more. You will also be required to facilitate workshop-style training sessions.

  • Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs;
  • Assist with layout, editing, and organizing of content as required;
  • Evaluate the effectiveness of training by measuring and evaluating feedback from participants;
  • Deliver training courses;
  • Deliver “ad hoc” training as required/scheduled for new recruits across the Raymond James’ business lines;
  • Stay abreast of the new trends and tools in employee development; li>
  • Fully proficient in French (written and oral);
  • Proven ability to master the full training cycle;
  • Familiarity with traditional and modern training methods, tools and techniques;
  • Ability to apply adult learning principles;
  • Experience in training or classroom environments;
  • Excellent proficiency in business process concepts (i.e. workflow diagrams, process mapping techniques), e-learning software (Articulate Storyline), and Zoom, etc.;

Education:

  • Bachelors degree in a related field of study;
  • Post-secondary education in learning principles and/or certification in adult continuing education or instruction.


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