Account Manager

4 hours ago


Hamilton, Canada Operatic Agency Full time
p>Company Overview
Are you ready to elevate your career in the fast-paced world of marketing, advertising and technology?Technical Expert
Deeply understands their clients' businesses, industry, competitors, key drivers, environment, etc. Maintains a detailed awareness of relevant market trends affecting their clients and developments in the broader pharmaceutical industry. Responsible for onboarding new Accounts Team members onto brands, which includes an overview of marketing and medical information. A deep understanding of CRMs like Veeva, including overseeing the circulation of promotional materials through MLR review.Team Development
Responsible for onboarding new account team members into the agency and briefing them on client accounts. Provide leadership, training and mentoring to Account Managers or Account Supervisors. li>Process Implementation & Improvement
Manage project timelines, budgets, and deliverables to deliver a positive ROI for clients while maintaining agency profitability. Ensure implementation of operational systems, which include creating and maintaining notes, contact reports, status reports, project briefs, SOWs and estimates/underpinning, financial tracking and work-back schedules. Ensure all deliverables meet quality standards and client expectations, aligning with the vision, mission and values of the agency. li>

What You'll Bring to the Role
Bachelor's degree in Marketing, Communications, Business, or a related field. 3-5 years of experience as an Account Director or equivalent in a dynamic healthcare/pharmaceutical advertising agency environment. Strong project management skills with the ability to manage multiple client accounts simultaneously. Demonstrated ability to think strategically and proactively provide innovative solutions to client challenges. p>

Nice to Have
Familiarity with navigating Canadian Regulatory Bodies like the PAAB and ASC. Certifications in project management or account management (e.g. Experience overseeing and managing digital products (i.e. web development). Experience or certifications in email marketing.

Operatic Agency values inclusion and access for all applicants and employees.


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