Account Manager

4 days ago

Hamilton, Canada Operatic Agency Full time
Company Overview

Are you ready to elevate your career in the fast-paced world of marketing, advertising and technology? Look no further than one of Canada's premier agencies and one of the fastest-growing companies in the country for five consecutive years. Operatic is a results-driven, full-service firm that solves complex challenges with data-inspired strategy. Our strengths include market research, creative strategy, digital transformation, and traditional and digital marketing tactics that connect brands with their audience-motivating them to act. So, if you're entrepreneurial and passionate about marketing strategy, creative problem-solving, technological innovation, and delivering exceptional results, we want you on our team

About the Role

An Account Manager at Operatic Agency is critical to driving client growth, building client relationships, and ensuring the successful delivery of a positive ROI for our clients. Reporting to an Account Director, the Account Manager will play a supportive role in developing client marketing strategies and growing client accounts. You'll also maintain organizational and operational systems (note-taking, contact reports, status reports, project briefs, SOWs and estimates/underpinning, financial tracking and work-back schedules).

The ideal candidate is organized, detail-oriented, and passionate about creating a marketing strategy and delivering exceptional results in a dynamic agency environment.

What You'll Be DoingClient Ownership
  • Proactively learn about their clients and their brands, markets and competitors to become a trusted strategic resource.
  • Understand client objectives and contribute to strategic marketing plans that deliver a positive ROI for our clients and agency.
  • Conduct desk research to understand audience traits and behaviours that guide recommendations.
  • Create clear, comprehensive briefs to ensure team alignment with client objectives.
  • Collaborate with internal teams to ensure seamless execution of client projects.
  • Maintain concise and accurate notes, contact reports, status reports and financial tracking.
  • Create and maintain up-to-date work-back schedules.
  • Monitor campaign performance and provide regular and insightful reports to clients, outlining key opportunities for growth and demonstrating the value of our work.
  • QA all client deliverables to ensure market-leading work that aligns with client objectives.
  • Manage client communication and build client relationships.
  • Develop and deliver clear, insightful presentations to clients and internal stakeholders.
  • Grow accounts and generate new opportunities through solid results, the creation of case studies, the generation of testimonials and referrals, relationship building and networking.
Technical Expert
  • Basic understanding of marketing and brand strategy, analytics, CMS (e.g. Veeva), UX, SEO, localization of global assets, digital and traditional advertising, and social media.
  • Continually stay informed about marketing/advertising/technology best practices to improve personal and agency-wide capabilities.
  • Use data-driven insights to improve client ROI and identify opportunities for account growth.
  • A desire to learn about the Canadian pharmaceutical industry and the nuances of advertising within healthcare.
Process Implementation & Improvement
  • Manage project timelines, budgets, and deliverables to deliver a positive ROI for clients while maintaining agency profitability.
  • Ensure implementation of operational systems, which include creating and maintaining notes, contact reports, status reports, project briefs, SOWs and estimates/underpinning, financial tracking and work-back schedules.
  • Ensure all deliverables meet quality standards and client expectations, aligning with the vision, mission and values of the agency.
  • Proactively address client concerns to maintain high levels of client satisfaction and retention.
What You'll Bring to the Role
  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 1-3 years of experience as an Account Manager or equivalent in a dynamic agency environment.
  • Self-motivation and the ability to independently execute with minimal supervision in a fast-paced agency environment with rapidly changing priorities.
  • Strong project management skills with the ability to manage multiple client accounts simultaneously.
  • Ability to work collaboratively in a team environment and independently as needed.
  • Demonstrated ability to think strategically and proactively provide innovative solutions to client challenges.
  • A drive to develop range by learning new skills that expand your expertise.
Nice to Have
  • Familiarity with the Canadian Regulatory Bodies such as the PAAB, Ad Standards Canada, and Health Canada.
  • Familiarity with internal project and resource management software (e.g., Forecast).
  • Certifications in project management or account management (e.g. PMP, AMI).
  • Experience overseeing and managing digital products (i.e. web development).
  • Experience or certifications in email marketing, SEO, SEM, Google Analytics.
Why Operatic Agency
  • Clear Leadership Vision.
  • Challenging and Meaningful Work.
  • Competitive Pay and Comprehensive Benefits (Medical Insurance, Dental and Vision Insurance, Life and Disability Insurance, Mental Health Support).
  • Culture of Excellence.
  • Future-Thinking.
  • Professional Growth.
  • Collaborative & Supportive Environment.
  • Recognition & Reward.
  • Diverse Clientele.
  • Vibrant Location & Hybrid Work.

Operatic Agency values inclusion and access for all applicants and employees. Should you require accommodation to participate in the application and interview process, please let us know. Operatic Agency continuously aims to foster a workplace in which individual differences are recognized, appreciated, and respected.

If this sounds like you, apply today.

  • Accounting Manager

    6 months ago

    Hamilton, Canada Career Nexus Inc. Full time

    **Accounting Manager - $ 70,000 - 80,000 + Benefits** ***: The Accounting Manager is responsible for all areas relating to financial reporting. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. The Accounting Manager supervises three (3)...

  • Accounting Manager

    2 months ago

    Hamilton, Canada Morison Insurance Brokers Inc. Full time

    **Accounting Manager** **Location: Hamilton** **_ About Morison Insurance_** At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. We are a values-based company, which means all our decisions and day-to-day operations are based on our 5 core values: Go Beyond, Evolve, Own It, Our Promise, Unified. Morison...

  • Accounting Manager

    6 months ago

    Hamilton, Canada Sodexo Live! Full time

    **Job Listing: Accounting Manager** At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is...

  • Accounting Manager

    1 month ago

    Hamilton, Ontario, Canada CB Canada Full time

    Accounting Leadership RoleThe CompanyOur client is a well-established and successful organization based in Canada.The RoleThis Accounting Manager position reports to the Corporate Controller and is responsible for all aspects of Finance for the Hamilton plant. You will manage 3 direct reports and take overall responsibility for the month end close, journal...

  • Account Director

    2 months ago

    Hamilton, Canada Morison Insurance Brokers Inc. Full time

    p>Accounting Manager About Morison Insurance At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. p>Morison Insurance is a family-owned and operated business. Over the past 30 years, our company has grown from one office with 3 employees in downtown Hamilton, to 100 employees in 7 offices across Southern...

  • Accounting Manager

    3 months ago

    Hamilton, Canada Black & McDonald Limited Full time

    BUILD YOUR CAREER AT BLACK & MCDONALD Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With over 100...

  • Account Director

    3 months ago

    Hamilton, Canada Black & McDonald Limited Full time

    p>BUILD YOUR CAREER AT BLACK & MCDONALD Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. With nearly 100 years of diverse market experience, we are a forward‑thinking organization with a strong track record of delivering operational excellence...

  • Account Manager

    6 months ago

    Hamilton, Canada Province Electric Supply Full time

    **About Us** Founded in 1992, Province Electric Supply is a Canadian-owned and operated full-line electrical distributor serving the GTA and surrounding areas. For over 30 years, Province Electric has served the industrial, contractor, MRO, OEM, and institutional markets as a valuable link in the supply chain for electrical products. With 13 locations...

  • Accounting Manager

    4 weeks ago

    Hamilton, Ontario, Canada Black & McDonald Limited Full time

    About UsBlack & McDonald Limited is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. With nearly 100 years of diverse market experience, we are a forward-thinking organization with a strong track record of delivering operational excellence and customer-focused...

  • Account Manager

    6 months ago

    Hamilton, Canada Darling International Canada Inc. Full time

    Darling International Canada Inc., is Canada's largest provider of rendering and recycling services to the food industry, operating six processing facilities across Canada. Darling Canada provides essential services for the efficient and environmentally responsible management of collecting, processing and recycling edible and inedible animal by-products....

  • Accounting Manager

    6 months ago

    Hamilton, Canada Scotiabank Full time

    Requisition ID: 201915 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What your role will be** Accounting Manager - Dealer Finance Centre, Automotive Finance (Hamilton, ON) The Manager Accounting is a key contributor to the Dealer Finance Centre’s overall success by leading, planning and...

  • Account Manager

    6 months ago

    Hamilton, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and...

  • Key Accounts Manager

    6 months ago

    Hamilton, Canada Collective Arts Brewing Full time

    Are you a strategic thinker with a passion for building key relationships? Are you results oriented and have a passion for driving sales and exceeding targets? If so,the Key Accounts Manager at Collective Arts is right for you. Collective Arts is a dynamic Canadian beverage company dedicated to blending the creativity of our beverages with the inspired...

  • Accounting Manager

    3 weeks ago

    Hamilton, Canada Elby Professional Recruitment Inc Full time

    Our privately held, Canadian family owned and operated construction client is looking to bring on an Accounting Manager in this newly created role, due to the growth of business. Reporting into the Controller and working with a team of 8 others, this role will be responsible for the transactional day-to-day accounting, processing payroll and assisting with...

  • Account Manager

    6 months ago

    Hamilton, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Accounting Manager

    2 weeks ago

    Hamilton, Canada Elby Professional Recruitment Inc Full time

    Our privately held, Canadian family owned and operated construction client is looking to bring on an Accounting Manager in this newly created role, due to the growth of business. Reporting into the Controller and working with a team of 8 others, this role will be responsible for the transactional day-to-day accounting, processing payroll and assisting with...

  • Key Account Manager

    3 months ago

    Hamilton, Canada Everest Toys Full time

    Everest has been in business since 1992, and is the leading toy, game, and gift manufacturer and distributor in North America, with our head office located in Ancaster, Ontario. We are looking for an enthusiastic, motivated, fun, passionate, and results-driven individual to join our Sales team as a **Key Account Manager**. The Opportunity: - Sales lead...

  • Account Manager-sales

    6 months ago

    Hamilton, Canada Lyra Technology Group Full time

    Lyra Technology Group is looking for a talented Account Manager for one of their operating companies, Outsource IT Computing A bit about Lyra Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name,...

  • Accounting Manager

    6 months ago

    Hamilton, Canada Bienenstock Natural Playgrounds Full time

    **Title: Accounting Manager** **Job Type**:Full-Time, In person (Hamilton, ON) **Salary Range**: $75,000 - $85,000 **Bienenstock Natural Playgrounds is recognized as a leader in changing the way children, families, educators, and communities experience play and learning through a symbiotic marriage of research and design that integrates and celebrates...

  • National Account Manager

    5 months ago

    Hamilton, Canada Everest Toys Full time

    Everest has been in business since 1992, and is the leading toy, game, and gift manufacturer and distributor in North America, with our head office located in Ancaster, Ontario. We are looking for an enthusiastic, motivated, fun, passionate, and results-driven individual to join our Sales team as a National Account Manager. The Opportunity: - Sales lead...