Customer Training Advisor

6 months ago

Montréal, Canada SAS Full time

:
**Nice to meet you**

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

**About the job**

Our Education team in Canada is looking for a Customer Training Advisor (CTA) where you will be responsible for direct sales of training products and services to prospective and current accounts. Our team sells and ensures the successful delivery of SAS Training across Canada and this role will be focused on customers in the province of Quebec and the Federal Government of Canada based in either Montreal or Ottawa.

**As a **Customer Training Advisor**, you will**:

- Sell training products and solutions to current and prospective customers; works with other education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory.
- Work closely with new and existing customers, Software Sales Account Executives, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions.
- Implement all aspects of territory and account management and development; Identify opportunities with high “close” potential, qualifies and forecasts timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system.
- Proactively crafts and proposes solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assists customers in assessing their Talent Development needs.
- Work closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads.
- Facilitate on-site training engagements from qualifying and logistics to supervising delivery and follow up.

**Required Qualifications**
- 5+ years’ experience in the sales, marketing, or technical support of computer software solutions (including related training products and services), computer hardware, or telecommunications software/hardware. Specific industry related experience may be considered in combination with the above requirements.
- Bachelor’s Degree in Business, Marketing, Computer Science or related
- ** Fully Bilingual in English and French.**:

- ** Government of Canada security clearance is preferred, must be willing and able to obtain this clearance. This will be a requirement.**:

- An equivalent combination of related education, training and experience may be considered in place of some of the above qualifications.
- Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

**Preferred Qualifications**
- Experience with SAS and/or SAS Training Services
- 3 or more years preparing sales proposals, pricing and responses to RFP’s

**Diverse and Inclusive**

At SAS, it’s not about fitting into our culture - it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are.

To put it plainly: you are welcome here.

**Additional Information**:

- To qualify, applicants must be legally authorized to work in Canada._
- SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law._

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