Application Support Analyst
2 months ago
About Us:Join a global leader in financial services expanding its operations in Montreal. The firm offers a dynamic career environment and the opportunity to contribute to innovative projects.
About the Role:As a Junior Application Support Analyst, you will play a crucial role in ensuring the smooth operation of our fixed-income risk engines.
Your responsibilities will include:
- Providing technical and functional support for market risk and fixed-income products.
- Troubleshooting and resolving complex issues in a fast-paced environment.
- Collaborating with trading teams and development groups in multiple locations.
- Reporting on production and project status to management.
- Learning and applying best practices in IT support and financial risk management.
Technical Skills:
- UNIX
- Windows Servers
- SQL
- Kibana
- Elasticsearch
- Autosys
- C#
- API
Qualifications:
- 2+ years of experience as a support analyst
- Strong understanding of financial markets, especially market risk and fixed-income products
- Ability to work under pressure and meet tight deadlines
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Bachelor's degree in computer science, engineering, or equivalent experience
Preferred Qualifications:
- CFA Level 1 or higher
- ITIL certification
- Programming experience (Python, Shell)
Benefits:
- Opportunities to work on global projects
- Collaborative and innovative work environment
- Hybrid work model (50% in-office, 50% remote)
Languages: English, French.
Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States
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