Application Support Analyst

2 months ago


Montréal, Canada C.G.I. Full time $70,000
Application Support Analyst (Junior)

About Us:Join a global leader in financial services expanding its operations in Montreal. The firm offers a dynamic career environment and the opportunity to contribute to innovative projects.

About the Role:As a Junior Application Support Analyst, you will play a crucial role in ensuring the smooth operation of our fixed-income risk engines.

Your responsibilities will include:
  • Providing technical and functional support for market risk and fixed-income products.
  • Troubleshooting and resolving complex issues in a fast-paced environment.
  • Collaborating with trading teams and development groups in multiple locations.
  • Reporting on production and project status to management.
  • Learning and applying best practices in IT support and financial risk management.

Technical Skills:
  • UNIX
  • Windows Servers
  • SQL
  • Kibana
  • Elasticsearch
  • Autosys
  • C#
  • API

Qualifications:
  • 2+ years of experience as a support analyst
  • Strong understanding of financial markets, especially market risk and fixed-income products
  • Ability to work under pressure and meet tight deadlines
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and interpersonal skills
  • Bachelor's degree in computer science, engineering, or equivalent experience

Preferred Qualifications:
  • CFA Level 1 or higher
  • ITIL certification
  • Programming experience (Python, Shell)

Benefits:
  • Opportunities to work on global projects
  • Collaborative and innovative work environment
  • Hybrid work model (50% in-office, 50% remote)

Languages: English, French. 

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States

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