Regulatory Reporting and Trading Applications Support Analyst
17 hours ago
As a Regulatory Reporting and Trading Applications Support Analyst, you will play a crucial role in ensuring the smooth operation of our critical regulatory reporting and trading applications. Your responsibilities include, but are not limited to, the following:
technical stack
UNIX | SQL | PYTHON | BASH | KIBANA | GIT | JENKINS | AUTOSYS | AZURE | HADOOP
echnical Support and OperationsEnsure system reliability and efficiency through proactive monitoring, incident resolution, and continuous improvement. Maintain comprehensive documentation for reference and future optimization.
User Support and CommunicationProvide exceptional user support by addressing inquiries promptly and effectively. Leverage data analysis to enhance user experience and identify improvement opportunities.
Development and Project ContributionsCollaborate with development teams to deliver innovative solutions and participate in change management processes to ensure seamless transitions.
Incident Management and AnalysisProactively identify and address potential issues through rigorous incident tracking, analysis, and root cause determination.
Must-Have Skills and Qualifications:
- Proven experience working in a similar role in a complex information system environment
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Ability to structure, document, and share knowledge effectively
- Familiarity with monitoring and job scheduling concepts
- Proven experience in incident resolution and request handling
- Prior experience in a financial environment
- Familiarity with the ITIL framework
- Basic financial or capital market knowledge
- Bachelor's degree in Computer Science or a related field
- Fluency in English, both written and spoken
- French language skills are an asset
Your Opportunity:This role offers a challenging and rewarding opportunity to work with cutting-edge technology and contribute to the success of our regulatory reporting and trading operations. If you are a highly motivated individual with a passion for technology and a strong commitment to delivering exceptional support, we encourage you to apply.
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