CRM Consultant

4 weeks ago

Montreal, Canada Gestisoft Full time
Industry

Information Technology and Services

Employment Type

Full-Time

Location

87 Rue Prince, Montréal H3C 2M7

Published on

04/06/2024

Contract Type

Permanent

Start Date

ASAP

Department

Information System

Updated On

19/08/2024

Description

Be a part of Gestisoft's quest: empowering people to transform the way they work

Are you curious and passionate about business strategy? Do you love helping businesses to leverage technology to improve their operations? Are you comfortable talking about the latest technology? Then let’s meet

Here at Gestisoft, we empower businesses to thrive.

Our mission is to champion commercial proficiency by shaping Microsoft business solutions that unlock value at scale for our clients. We pride ourselves on being Microsoft Maniacs, committed to harnessing technology's limitless potential in substantial, impactful ways. We’re making Microsoft's magic work uniquely for each business, ensuring our clients can navigate and thrive amidst change.

Here's what your day will look like:

  • Diagnose customers' environment in terms of current processes (sales, marketing, customer service, management information) to fully understand their business requirements and objectives.
  • Analyze customers' business needs and identify gaps to be filled.
  • Present the CRM solution, highlighting not only its functionalities, but also the possibilities for customizing it to meet identified gaps.
  • Act as liaison between customer stakeholders and Gestisoft's development team, coordinating activities through all phases up to delivery.
  • Contribute to the identification of test scenarios and the execution of tests.
  • Deploy all user training activities at customer sites.
  • Lead the deployment of the solution at customer sites, through configuration, installation and testing to ensure optimal operation.
Requirements

Who are we looking for?
We're looking for enthusiastic people who thrive on teamwork and innovation, able to empathize with customers and devise solutions to their specific challenges.

We'd love to meet you if you have:

  • Excellent ability to communicate effectively in French & English (essential).
  • Knowledge of business analysis and data modeling.
  • Practical knowledge of sales, marketing, accounting and finance, customer service or management information tools.
  • Motivation for the impact your work can have in the real world.
  • Curiosity, a mind capable of solving complex problems, a personality brimming with initiative and vitality.
  • Inspiration driven by the possibilities of digital transformation.
  • A bachelor's degree in computer science, information systems management, administration, marketing, accounting, or other training deemed equivalent.
  • Ideally three (3) to five (5) years' experience in consulting, implementation, and deployment of customer relationship management (CRM) technology solutions.
  • Knowledge of Microsoft technologies: Dynamics CRM - That's the cherry on top

We're excited to explore how your talents align with our goals. Dive into the Gestisoft experience and discover a place where your professional journey can soar. We’re eager to meet you

Benefits

Ready to join our adventure?
Your aspirations have a home here. As we grow, so do the opportunities to evolve your career. We're a certified Great Place to Work in Canada, offering:

  • A salary that recognizes your skills.
  • A comprehensive benefits package, including insurance and a telemedicine service.
  • A flexible schedule and work environment, promoting work-life balance.
  • Fun activities, happy hours, and corporate events.
  • People-centered corporate culture.
  • Digital nomad program – work from another country for 12 weeks per year.
  • Paid leave for volunteer days.
  • Paid medical leave days.
  • Microsoft Stock Investment program.
  • Be part of a winning team and our success story.
  • Diversity of projects, technologies, clients, and industries.
  • Career development opportunities within a rapidly growing company.
  • Learn, use, and promote latest cutting-edge business technology.
  • Reimbursement for Microsoft certifications.
  • Direct relationship with Microsoft professionals.
  • Cultural diversity.
#J-18808-Ljbffr

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