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Dynamics 365 CRM Consultant

2 months ago

Montreal, Quebec, Canada Talan Full time

Talan is seeking a skilled Dynamics 365 CRM Consultant to join our team of innovation and transformation experts.

In this role, you will play a vital part in guiding clients through the implementation process, ensuring their success with Microsoft Dynamics 365.

Your Responsibilities:

  • Lead workshops to meticulously define business processes and requirements.
  • Configure various modules within Microsoft Dynamics 365 CE, tailoring solutions to meet specific client needs.
  • Develop comprehensive functional specifications that clearly outline system functionalities.
  • Provide expert support to clients during testing phases, ensuring seamless integration and functionality.
  • Deliver effective training sessions to super users, empowering them to confidently utilize the system.

Your Qualifications:

  • A Bachelor's degree in Information Technology or a related field.
  • 5+ years of hands-on experience working with Dynamics 365 CRM.
  • In-depth knowledge of sales, marketing, and customer service processes within business environments.
  • Experience with Power Automate and JavaScript scripting for system customization.
  • Excellent communication skills in French.
  • A willingness to travel within Quebec to support client projects.

Join Talan and contribute to impactful business transformations. We offer a dynamic work environment, competitive salaries, profit sharing, comprehensive benefits, flexible working arrangements, and ample opportunities for professional growth and development.