CRM Solutions Architect

3 weeks ago


Montreal, Quebec, Canada Talentuch Full time

About Talentuch: Talentuch is a prominent Canadian firm dedicated to delivering optimal CRM solutions tailored for various business needs. With a track record of over 300 successful CRM implementations across recognized platforms, we pride ourselves on our expertise.

As a Technical CRM Consultant, you will be responsible for ensuring the robustness and effectiveness of the solutions we propose. You will serve as a reliable advisor to both our internal team and clients, while also mentoring junior and intermediate consultants within our delivery center.

Key Responsibilities:

- Offer consulting services regarding solutions and strategies for intricate use cases;
- Design the overall architecture of sophisticated CRM solutions, ensuring adherence to best practices and product viability;
- Collaborate closely with clients' IT departments on complex scenarios;
- Supervise CRM projects to guarantee the application of best practices;
- Provide coaching and mentorship to less experienced consultants.

Required Skills and Experience:

  • A minimum of 5 years in a leadership role managing projects, particularly those involving integration with multiple systems.
  • A solid IT background with extensive CRM experience (over 10,000 hours of implementation).
  • Exceptional written and verbal communication skills.
  • Possession of one of the following certifications: Sales, Service, or Marketing.

Benefits:

  • Opportunities for professional growth through training programs, with costs covered by the employer.
  • Engagement in social activities.
  • A supportive work environment that fosters collaboration.
  • Comprehensive health benefits.
  • Flexible working hours, allowing you to organize your day in a way that suits you best.


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