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2 months ago
About Talentuch: Talentuch is a thriving Canadian enterprise dedicated to delivering optimal CRM solutions tailored for various business needs. With a track record of over 300 successful implementations in customer relationship management, we are recognized for our expertise in leading CRM systems.
As a CRM Technical Consultant, you will be responsible for ensuring the robustness and reliability of the solutions we propose. You will serve as a trusted advisor to both our internal team and clients, while also mentoring junior and intermediate consultants within our delivery center.
Key Responsibilities:
- Offer strategic consulting on solutions and methodologies for intricate use cases;
- Design the overall architecture of sophisticated CRM solutions, ensuring adherence to best practices and product viability;
- Collaborate closely with clients' IT departments on complex scenarios;
- Supervise CRM projects to guarantee the implementation of best practices;
- Provide coaching and mentorship to less experienced consultants.
Required Skills and Experience:
- A minimum of 5 years in a leadership role managing projects, particularly those involving integration with multiple systems.
- A strong IT background complemented by extensive CRM experience (over 10,000 hours of implementation).
- Exceptional communication skills, both written and verbal.
- Possession of one of the following certifications: Sales, Service, or Marketing.
Benefits:
- Opportunities for professional growth through training programs, with self-study platforms funded by the company.
- Engagement in social activities.
- A supportive work environment with a culture of assistance and collaboration.
- Comprehensive health benefits.
- Flexible working hours, allowing you to organize your day in a way that suits you best.
