Current jobs related to Head of Customer Experience - Old Toronto - EightSix Network Inc
-
Head of Customer Experience
3 months ago
Toronto, Canada Practice Better Full time**Location**: Our office is located in Toronto, ON, Canada, however the role is remote/hybrid/flexible and **open to Canada & US applicants**. Practice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 10,000+ customers in...
-
Customer Experience Director
1 week ago
Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a leading provider of innovative digital solutions dedicated to simplifying the customer experience for businesses across the globe. With a user-friendly online platform, customer interactions and support can be efficiently managed, making the customer experience more...
-
Customer Experience Director
1 week ago
Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a leading provider of innovative digital solutions dedicated to simplifying the customer experience for businesses across the globe. With a user-friendly online platform, customer interactions and support can be efficiently managed, making the customer experience more...
-
Director of Customer Experience
2 weeks ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout Fig Fig is an innovative digital lender dedicated to simplifying the borrowing process for people across Canada. With a user-friendly online platform, loan applications and approvals can be finished in just a few minutes, making the lending experience more efficient and accessible for Canadians. Supported by the reputable Fairstone Bank, Fig is in a...
-
Director of Customer Experience
4 days ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout Fig Fig is an innovative digital lender dedicated to simplifying the borrowing process for people across Canada. With a user-friendly online platform, loan applications and approvals can be finished in just a few minutes, making the lending experience more efficient and accessible for Canadians. Supported by the reputable Fairstone Bank, Fig is in a...
-
Customer Support Representative
4 weeks ago
Old Toronto, Canada Customer Labs Full timeProdigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.With Prodigy, kids practice...
-
Head of Customer Success Canada
2 days ago
Old Toronto, Ontario, Canada Intuit Inc. Full time{"heading": "Head of Customer Success Canada", "subheading": "Drive Customer Success and Growth in Canada", "paragraph1": "As a key member of the Intuit Inc. leadership team, you will be responsible for ensuring our customers in Canada have an exceptional experience with our products and services. This role requires a customer-centric approach, with a focus...
-
Head of Customer Success Canada
2 days ago
Old Toronto, Ontario, Canada Intuit Inc. Full time{"heading": "Head of Customer Success Canada", "subheading": "Drive Customer Success and Growth in Canada", "paragraph1": "As a key member of the Intuit Inc. leadership team, you will be responsible for ensuring our customers in Canada have an exceptional experience with our products and services. This role requires a customer-centric approach, with a focus...
-
Global Head, Strategic Marketing
2 weeks ago
Toronto, Canada LHH Full timeABOUT THE COMPANYArmstrong Fluid Technology is a global leader and innovator in the design, engineering, and manufacturing of sustainable, energy efficient systems in support of demand-based control, digitalization, fluid flow, and heat transfer for customers in a wide variety of industries. Their reputation and brand are synonymous with innovation,...
-
Strategic Customer Success Manager
2 weeks ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
-
Strategic Customer Success Manager
4 days ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
-
Director, Account Management
2 weeks ago
Old Toronto, Canada ACCS - ARES Customer Care Solutions GmbH Full timesection>About Fig Fig is an innovative digital lender dedicated to simplifying the borrowing process for people across Canada. With a user-friendly online platform, loan applications and approvals can be finished in just a few minutes, making the lending experience more efficient and accessible for Canadians. Diversity of backgrounds, perspectives, and...
-
Head of Customer Success, Canada
3 weeks ago
Old Toronto, Canada Intuit Inc. Full timeAs the Head of Customer Success Canada, you will have full responsibility to ensure Intuit offers our customers an unforgettable experience across our products and services. You will be responsible for leading critical touchpoints in the customer experience, including customer onboarding and launching new service offerings for customers within Intuit’s...
-
Head of Customer Success, Canada
2 months ago
Old Toronto, Canada Intuit Inc. Full timeAs the Head of Customer Success Canada, you will have full responsibility to ensure Intuit offers our customers an unforgettable experience across our products and services. You will be responsible for leading critical touchpoints in the customer experience, including customer onboarding and launching new service offerings for customers within Intuit’s...
-
Head of Customer Success, Canada
2 months ago
Old Toronto, Canada Intuit Inc. Full timeAs the Head of Customer Success Canada, you will have full responsibility to ensure Intuit offers our customers an unforgettable experience across our products and services. You will be responsible for leading critical touchpoints in the customer experience, including customer onboarding and launching new service offerings for customers within Intuit’s...
-
Lead Customer Marketing Strategist
4 weeks ago
Toronto, Ontario, Canada Customer Labs Full timeAbout Customer LabsAt Customer Labs, we strive to simplify the lives of sellers, marketers, and corporate communicators. Our innovative video messaging solutions, AI-driven tools, and various products are utilized by numerous leading companies. We are dedicated to enhancing the experiences of our customers, our team members, our communities, and...
-
Lead Customer Marketing Strategist
4 weeks ago
Toronto, Ontario, Canada Customer Labs Full timeAt Customer Labs, we simplify the lives of sales professionals, marketers, and corporate communicators. Our innovative video messaging solutions, AI-driven tools, and various products are utilized by numerous leading organizations. We are dedicated to enhancing the experiences of our clients, our colleagues, our communities, and ourselves. Role Overview ...
-
Lead Customer Marketing Strategist
4 weeks ago
Toronto, Ontario, Canada Customer Labs Full timeAbout Customer LabsAt Customer Labs, we are dedicated to simplifying the lives of sellers, marketers, and corporate communicators. Our innovative video messaging solutions, AI technologies, and various products are utilized by numerous industry leaders. We are committed to enhancing the experiences of our customers, our team members, and the communities we...
-
Head of Enterprise Sales
1 week ago
Old Toronto, Ontario, Canada Academy of Warren Full timeAbout the RoleWe are seeking a highly experienced and skilled Sales Leader to join our team as the Head of Enterprise Sales. This is a critical role that will be instrumental in driving growth and revenue for our company.Key ResponsibilitiesDevelop and execute a sales strategy to drive revenue growth and expand our customer base.Lead a team of sales...
-
Head of Enterprise Sales
1 week ago
Old Toronto, Ontario, Canada Academy of Warren Full timeAbout the RoleWe are seeking a highly experienced and skilled Sales Leader to join our team as the Head of Enterprise Sales. This is a critical role that will be instrumental in driving growth and revenue for our company.Key ResponsibilitiesDevelop and execute a sales strategy to drive revenue growth and expand our customer base.Lead a team of sales...
Head of Customer Experience
4 months ago
Our client is a distinguished enterprise renowned for its exquisite high-end offerings, providing an unmatched gold-standard experience in its field. Celebrating over seven decades of unparalleled dedication, this organization is a pillar of innovation in its sector. Their flagship space, a beacon of inspiration and creativity, welcomes patrons to explore and envision, featuring a breathtaking array of the finest offerings designed to catalyze the imagination.
Their commitment to superior service is absolute. A team of experts guides and assists patrons at every stage, ensuring an experience that is as seamless as it is memorable. The establishment prides itself on a culture of warmth, expertise, and integrity. It offers an exploratory and informative journey without the pressure of sales, focusing solely on the patron's satisfaction and enlightenment.
Who You Are:
The ideal candidate for our esteemed organization embodies versatile leadership and service excellence, with a proven track record of guiding service teams in environments where premium, personalized engagement is paramount. With at least a decade of experience progressively delving into customer service intricacies, they inspire teams toward unparalleled service delivery while adeptly aligning service initiatives with organizational goals. Their ability to adapt and excel in diverse settings underscores their strategic alignment with the organization's client-centric values.
Key to their success is their adept communication, which fosters trust and rapport, ensuring impactful customer interactions. Conflict resolution skills are paramount, supported by a nuanced approach to negotiation and problem-solving. Committed to innovation and improvement, they navigate evolving service landscapes with agility while setting benchmarks for efficiency and effectiveness. Ultimately, this individual will drive the brand's legacy of customer devotion and industry leadership forward, embodying the spirit of service excellence that defines our organization.
We are seeking a polished leader with experience catering to high-net customers who expect a white-glove experience.
Your Impact
Join us in shaping the future of customer experience You'll embark on an exhilarating journey of delighting customers and seizing those pivotal 'moments of truth.' Your mandate is clear: elevate service standards, empower teams and ignite proactive customer engagement. At the heart of it all lies the opportunity to uphold our legacy of quality and service excellence, setting new industry standards along the way. If you're ready to make an impact and take charge of redefining customer experience, this role is tailor-made for you.
Candidates will be weighted on the following experience:
- 10+ years of progressive customer service experience, with a proven track record in white-glove senior-level luxury.
- An experienced leader with demonstrated success in leading, coaching, inspiring people, and building high-performance teams.
- Proven expertise in navigating delicate communications, tough vendor negotiations, and conflict resolution with superior relationship-building skills.
Quick Facts:
- Ownership: Private Held
- 5 yr. Growth Rate: 20%
- Reports into: General Manager
- Reports: 7 to 10
- In-person in Toronto
Egility is committed to creating and fostering culturally diverse, equitable, and inclusive organizations. We recognize the value of a wide range of ideas, perspectives, experiences, and skill sets in our client’s workplaces. Our client is an equal-opportunity employer. In accordance with the Accessible Canada Act, 2019, and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Egility and our client throughout the recruitment, selection, and/or assessment process for applicants with disabilities.
Due to the high volume, we will only be contacting applicants who meet all of the minimum requirements listed in the job description. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview. The Recruiting team at Egility will retain your application materials and may contact you regarding future opportunities.
Be the first to be notified about new Head of Customer Experience jobs in Toronto, on
I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.
This site asks for consent to use your dataperm_identity
- perm_identity Personalised advertising and content, advertising and content measurement, audience research and services development
- devices Store and/or access information on a device #J-18808-Ljbffr
