Client Partner
1 day ago
If you'd like to learn more about Apply Digital's culture click HERE
Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in TO, working in hours that align to EST.
Our preferred candidate has extensive experience owning large accounts and building long-term, trusted relationships. They have a passion for all things digital - innovation, products and experiences - and are comfortable speaking with C-level executives about how digital can help transform their company and create value.
Apply believes that the diversity of ideas leads to the best solutions; we need someone who is collaborative by nature, both externally and internally. More than anything else, we are looking for someone with a track record of satisfied clients, engaged team members and account growth.
What you’ll do:- Have a leadership role across a portfolio of accounts on the East Coast, accountable for account growth, customer and team satisfaction, and financial goals.
- Develop actionable client account plans to drive organic account growth and support regional growth targets.
- Position Apply as a strategic partner, and become a trusted advisor to our most senior clients.
- Provide overall account leadership to ensure we deliver high-quality work that satisfies our customers, earning new work for Apply.
- Ensure that our client’s needs, priorities and goals are well communicated to the Apply team.
- Develop strong relationships with Apply team leads and other members of your accounts.
- Collaborate with Business Development Director in the East to support new business efforts in the region.
- At least 10 years experience in Client Services for a digital agency, strategic consultancy or digital product studio.
- A strategic relationship builder and a great listener who can quickly build trust and rapport with C-level executives as well as more junior day-to-day contacts.
- An innovative thinker and a solution-focused problem solver who can juggle multiple priorities and thrives in ambiguity.
- Someone who exhibits a high degree of independence, gravitas and autonomy in decision-making.
- Prior experience managing multi-million dollar accounts with many stakeholders and competing priorities.
- Experience working with clients in the Sports and Entertainment industry is a plus.
- A track record of successfully growing accounts with high client and team satisfaction.
- A commitment to the delivery of quality to both clients and end users.
- Entrepreneurial, collaborative, and an adept negotiator.
- An empathetic leader who seeks common ground.
We are a digital innovation company focused on products, platforms, and commerce. Digital to our core, we are purpose-built to transform possibilities for people. We solve complex problems with well-executed solutions tailor-made for continuous growth — we're ambitious, and our clients are too. We work with well-funded start-ups, global brands, and Fortune 1000 companies spanning industries and audiences, including Moderna, Kraft Heinz, Arc’teryx, and Realtor.com.
www.applydigital.com
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