Client Relationship Partner

2 months ago

Vancouver, Canada LifeWorks Full time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Our Team and What We’ll Accomplish Together
At TELUS Health, we empower everyone to live healthier lives. Guided by our vision, we harness the power of our cutting-edge technology and leverage the uniqueness of individuals to create the future of health. As a global leader in health and wellness services – encompassing physical, mental, and financial health – TELUS Health improves health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As a Client Relationship Partner, you will be joining the TELUS Health Growth and Strategic Relationships team responsible for leading the relationships and development of key strategic partnerships. The role will work with the business units and product teams to identify and explore opportunities, in addition to potential cross-sell opportunities throughout our broader organization, including TELUS Business Solutions (TBS), TELUS Agriculture & Consumer Goods (TAC), and TELUS International (TI). Our mandate is to ensure our partners are receiving the support required to successfully resell our solutions, allowing them to meet their business objectives. If you are passionate about working in a strategic partner environment, and are growth minded – this role might be for you.

What You’ll Do

  • Take a consultative approach in working with strategic partners to build a mutually beneficial plan that aligns with the partner’s key priorities and drives revenue growth.

  • Build a plan to regularly engage with strategic partners, fostering innovation and strengthening the overall relationship.

  • Partner closely with sales and head of strategic partnerships ensuring collaboration across business units to drive product intensity across TELUS Health partner base.

  • Leverage all product and service lines across TELUS Health, in addition to our broader partner solutions within TBS, TAC and TI, to complete a holistic growth plan that meets partner needs and objectives.

  • Protect existing revenue by ensuring partner satisfaction, adding value and at times leading the renewal process.

  • Follow a governance framework and regularly report partnership results to leadership.

  • Understand partner’s buying process and effectively engage in the product development and budgeting cycles.

  • Develop relationships with potential new partners, nurturing sales opportunities and navigate complex sales cycles with many stakeholders.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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