Remote Customer Care Specialist

4 days ago

Bolton, Canada Loopio Full time

Job Description:


Loopio is seeking a Remote Customer Care Specialist to join our dynamic team in Toronto, Ontario. As a part-time Associate Level position, this role requires a minimum of 4 years of experience in customer care or a related field. We are looking for individuals who are resilient, resourceful, have excellent negotiation skills, and thrive in a collaborative team environment.


Responsibilities: 1. Provide exceptional customer service to clients through various communication channels, including phone, email, and chat. 2. Assist customers with product inquiries, troubleshooting, and issue resolution. 3. Serve as a liaison between customers and internal teams to ensure timely and effective communication. 4. Identify opportunities for upselling and cross-selling products and services to customers. 5. Maintain accurate records of customer interactions and transactions in our CRM system. 6. Collaborate with colleagues to improve customer satisfaction and retention rates. 7. Stay updated on product developments and industry trends to better support customers.


Requirements: 1. Minimum of 4 years of experience in customer care or a related field. 2. Excellent verbal and written communication skills. 3. Strong negotiation skills and the ability to handle difficult customer situations with tact and empathy. 4. Demonstrated ability to work effectively in a team environment. 5. Proficiency in using CRM systems and Microsoft Office Suite. 6. Bachelor's degree in Business Administration or a related field is preferred. 7. Resilient and resourceful personality traits.


Benefits: 1. Medical coverage 2. Paid Time Off (PTO) 3. Life insurance


Working Environment: At Loopio, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where every team member can thrive and grow professionally.


Equal Opportunity Statement: Loopio is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed, respected, and valued for their unique contributions. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Deadline to Apply: July 13, 2024


If you meet the requirements and are excited about the opportunity to join our team as a Remote Customer Care Specialist, we encourage you to apply before the deadline. We look forward to reviewing your application

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Customer Care Specialist posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs. #J-18808-Ljbffr

  • Customer Success Specialist

    4 days ago

    Bolton, Canada International Paper Full time

    Job Description:International Paper is seeking a Customer Success Specialist to join our team on a part-time basis, working remotely from Toronto, Ontario, CA. The successful candidate will be responsible for ensuring the satisfaction and success of our customers through effective communication, problem-solving, and relationship-building.Responsibilities: 1....

  • Customer Support Specialist

    4 days ago

    Bolton, Canada Southwest Airlines Full time

    Job Description:Southwest Airlines is seeking a Customer Support Specialist to join our team in Toronto, Ontario. In this entry-level, part-time position, you will be responsible for providing exceptional customer service to our passengers both in-person and over the phone. Responsibilities: 1. Assist passengers with booking flights, making changes to...

  • Customer Care Representative

    3 weeks ago

    Bolton, Canada CarHub Caledon Chrysler Full time

    Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner. - Take detailed messages. - Distributes mail/faxes and coordinates all courier pickups. - Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions. - Acquire knowledge...

  • Customer Care Representative

    2 weeks ago

    Bolton, Canada CarHub Caledon Chrysler Full time

    Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner. Take detailed messages. Distributes mail/faxes and coordinates all courier pickups. Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions. Acquire knowledge about the...

  • Support Specialist

    4 days ago

    Bolton, Canada Crown Holdings Full time

    Job Description: Support Specialist at Crown HoldingsCrown Holdings is seeking a part-time Support Specialist to join our team in Toronto, Ontario. As an Associate Level Support Specialist, you will be responsible for providing assistance and support to our clients and internal teams. This role requires a minimum of 3 years of experience and the ability to...

  • Online Chat Support Specialist

    4 days ago

    Bolton, Canada INTL FCStone Full time

    Job Description:INTL FCStone is seeking a part-time Online Chat Support Specialist to join our team in Toronto, Ontario. As an Associate Level position, the successful candidate will have at least 3 years of experience in a similar role.Responsibilities: - Provide exceptional online chat support to customers, answering inquiries and resolving issues in a...

  • Engagement/retention Specialist

    2 weeks ago

    Bolton, Canada Caledon Community Services Full time

    **Position Details**:Permanent Full-Time, 35 hours/week (Monday - Friday) **Location**: 18 King Street East, Bolton ON (hybrid - combination of on-site and remote) **Minimum On-site Work Requirement: 3 days/week** **Deadline to Apply**:April 10, 2024 - **Application: Include a Cover Letter & Updated Resume.**_ **Agency Overview**: Throughout the entirety...

  • F&i Specialist

    7 days ago

    Bolton, Canada CarHub Caledon Chrysler Full time

    CarHub Caledon Chrysler is looking for a F&I Specialist who is excited to continually learn, work hard, and take ownership of their role. **Responsibilities**: - Greet customers and visitors in a professional, friendly and effective manner, answer queries and provide information - Assist with the qualification, recommendation, selling, and processing of...

  • Compensation Specialist

    2 weeks ago

    Bolton, Canada The Beer Store Full time

    **Compensation Specialist**: - Requisition ID: 612- Location: Bolton, Ontario, Canada, L7E 3A9- Job Type: Full-Time**Who We Are**: Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through...

  • Human Resources Specialist, Recruitment

    4 weeks ago

    Bolton, Canada Caledon Community Services Full time

    **Position Type**:Permanent Full-Time, 35 hours/week **On-site Location**: 18 King Street East, Bolton ON (hybrid - combination of on-site and remote) **Deadline to Apply: May 24, 2024** **Agency Overview**: Throughout the entirety of the Town of Caledon, Caledon Community Services (CCS) is helping shape the future of a caring and engaged Caledon...

  • Customer experience specialist, nofrills atlantic

    2 days ago

    Bolton, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Customer experience specialist, nofrills atlantic

    4 days ago

    Bolton, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Operations Specialist

    3 weeks ago

    Bolton, Canada Proactive Supply Chain Group Full time

    **Proactive Supply Chain Group **is an energetic industry leading Transportation and Logistics provider. We believe our team of logistics professionals are the best in the business! Looking to be apart of an industry shaping, bold group, then this is the position for you. Our team is comprised of heavy haul / project cargo experts from various industries...

  • Quality Specialist

    2 weeks ago

    Bolton, Canada Silcotech North America Inc. Full time

    **Position title**: Quality Specialist **Reports to**: Quality Manager/Designee **Job summary**: Maintain resources, capabilities, and systems while ensuring integrity and overall quality of products, materials, and procedures in a cost-effective and value-added manner, directly for the company and our customers **Duties and responsibilities**: - Monitor...

  • Client Care Representative

    4 weeks ago

    Bolton, Canada Hear Well Be Well Full time

    CCR JOB POSTING Posting for: Client Care Representative Location: Bolton Who are we? With 13 locations in Ontario serving rural, small and mid-size communities, Hear Well Be Well is proud to be a rare thing in the hearing industry - a family-run group of hearing clinics celebrating 40 years of service in our communities. Our success is based on...

  • Coordinator, Customs

    3 months ago

    Bolton, Canada Titanium Full time

    Job Summary Job **Responsibilities**: Excellent customer service and communication skills Liaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilled Post bonds for products imported or assist clients in obtaining bonds Required to prepare the necessary import documentation such as...

  • Coordinator, Customs

    3 weeks ago

    Bolton, Canada Titanium Logistics Inc. Full time

    **Job Summary** **Job Duties and Responsibilities** - Excellent customer service and communication skills - Liaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilled - Post bonds for products imported or assist clients in obtaining bonds - Required to prepare the necessary import...

  • Coordinator, Customs

    3 weeks ago

    Bolton, Canada Titanium Full time

    Job Summary Job **Responsibilities**: Excellent customer service and communication skills Liaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilled Post bonds for products imported or assist clients in obtaining bonds Required to prepare the necessary import documentation such as...

  • Coordinator, Customs

    4 weeks ago

    Bolton, Canada Titanium Logistics Inc. Full time

    **Job Summary** **Job Duties and Responsibilities** - Excellent customer service and communication skills - Liaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilled - Post bonds for products imported or assist clients in obtaining bonds - Required to prepare the necessary import...

  • Coordinator, Customs

    2 weeks ago

    Bolton, Canada Titanium Full time

    Job SummaryJobResponsibilities:Excellent customer service and communication skillsLiaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilledPost bonds for products imported or assist clients in obtaining bondsRequired to prepare the necessary import documentation such as certificates of...