Online Chat Support Specialist

7 days ago


Bolton, Canada INTL FCStone Full time

Job Description:


INTL FCStone is seeking a part-time Online Chat Support Specialist to join our team in Toronto, Ontario. As an Associate Level position, the successful candidate will have at least 3 years of experience in a similar role.


Responsibilities: - Provide exceptional online chat support to customers, answering inquiries and resolving issues in a timely and professional manner. - Collaborate with the customer service team to ensure a seamless customer experience. - Utilize project management skills to prioritize and manage multiple tasks simultaneously. - Work independently to research and troubleshoot customer concerns effectively. - Contribute to the development and improvement of the online chat support system. - Nurture a sense of teamwork within the department, fostering a positive and collaborative working environment.


Requirements: - Strong communication skills and the ability to work effectively in a fast-paced environment. - Experience in online customer service or technical support. - Independent and driven personality traits to excel in a remote work environment. - Ability to work as part of a team and collaborate with colleagues effectively. - Project management skills to organize and prioritize tasks efficiently. - Dental insurance and other benefits provided.


Equal Opportunity Statement: INTL FCStone is an equal opportunity employer and is committed to diversity in the workplace. We celebrate and encourage differences in race, ethnicity, gender, age, religion, ability, sexuality, and more. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Online Chat Support Specialist posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs. #J-18808-Ljbffr

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