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Manager, Communications Operations
1 month ago
Department: Northwest Territories Health and Social Services Authority
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job InformationThe Manager, Communications Operations in the Northwest Territories Health and Social Services Authority (NTHSSA) is accountable for the development and management of efficient and effective execution of the NTHSSA's communication strategy and will implement processes, plans and initiatives that align and help achieve the strategic goals of the organization.
The Manager, Communications Operations is responsible for the delivery of internal and external communications services. This position manages the division that functionally supports the communication needs of NTHSSA managers and directors. The core function of this position is to enable the day-to-day communications that are required to operate the health and social services system, and to plan for and provide information to staff and the public so that services are operated and accessed in an efficient and effective way.
This position plays a significant role in the development and continued improvement of communication processes, best practices, standards and procedures for execution of operational communications across the NTHSSA. Initially, this position will have a mandate to create an NTHSSA communications division as well as develop and implement all NTHSSA communication policies, processes, and protocols.
QualificationsTo be successful in this role, you typically need a degree in a communications discipline such as communications, journalism, public/media relations, or marketing and 5 years’ experience working in a communications field. Included within this 5 years’ experience is at least 2 years’ experience leading or supervising other staff or a degree in a communications discipline such as communications, journalism, public/media relations, or marketing and 5 years’ experience working in a communications field directly related to the health and social services sector.
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