Brand operation director

2 weeks ago

Calgary AB, Canada ACCESS ORTHOpaedics Full time

Do you embody a blend of healthcare expertise, leadership and a deep commitment to patient care? Our multidisciplinary team works harmoniously to address every stage of musculoskeletal health, delivering comprehensive, compassionate care that our patients can rely on.
As our new Operations Manager , you’ll be the driving force behind our clinic’s efficiency and excellence. As we expand our team and services, you will have the unique opportunity to play a critical role in building our organization and driving our clinic’s growth. If you’re ready to lead with purpose, with a heart for healthcare and a knack for optimizing team performance, we’d love to welcome you to Access Orthopaedics. This is a full-time, permanent, in-office role based in Calgary.

Clinic Operations : Supervise daily clinic operations, focusing on creating efficient workflows that can adapt and scale as our organization grows. Patient Experience : Champion a patient-first approach by managing scheduling, monitoring feedback, resolving issues, and continually enhancing the patient journey.
Financial Management : Oversee the clinic’s budget, control costs, and monitor revenue to ensure financial sustainability and growth. Team Leadership : Lead, mentor, and develop administrative and support staff to maintain high performance, engagement, and morale.
Compliance & Risk Management : Ensure adherence to healthcare regulations and safety standards while identifying and mitigating operational risks. Develop compliance and risk management practices that scale with the clinic’s growth.
Implement technology and best practices that support the clinic’s growth, enhancing staff productivity and patient satisfaction.

Education in Healthcare Administration, Business Management, or a related field.
~5+ years of experience in healthcare or clinic operations, preferably in a physiotherapy or medical setting.
~ Strong financial management skills, with experience overseeing budgets and controlling operational costs.
~ Proven leadership abilities with a track record of building and developing high-performing teams.
~ Knowledge of healthcare compliance and regulatory standards.
~ Proficiency in EHR systems and other clinic management software.
~ Experience managing budgets and ability to make sound financial decisions
Competitive Salary and Performance-Based Bonuses
State of the Art Facility
At Access Orthopaedics, we are Calgary’s trusted destination for specialized musculoskeletal care, dedicated to improving the quality of life for our patients by providing pathways to accessible, comprehensive treatment options. Our clinic combines a multidisciplinary approach with state-of-the-art technology, offering a full spectrum of orthopaedic and rehabilitation services designed to address every stage of the patient’s journey. From initial assessment to advanced rehabilitation, our skilled team of physiotherapists, orthopaedic specialists, and support staff work together to create a seamless circle of care, ensuring each patient receives personalized, compassionate care tailored to their unique needs. At Access Orthopaedics, we’re not just treating patients - we’re empowering individuals to live healthier, more active lives.

Apply with your resume and cover letter online, preferably, in one document.

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