Customer Service

2 weeks ago


Burlington, Canada Roseland Produce] Full time
Job Description:Job Description ABOUT US: Since 1984 Roseland Produce has been providing fresh products along with excellent customer service. We offer outstanding service to our customers by fostering an inclusive team spirit and treating our employees like family. Join our Team Now hiring - Customer Service/Inside Sales The Role You are an energetic and highly organized Customer Service Specialist, with Inside Sales experience, with a passion for providing service excellence. You excel at creating organized systems and supporting everyone around you. You approach what you do with high attention to detail and take care at every step. You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers and help the business run as efficiently as possible. Your key accountabilities will include but are not limited to:Order Entry - InboundOrder Entry - Outbound calls to customerLead generation - Inbound & outbound callsOutbound - Account management callsOutbound - New customer callsBack-up outside Sales RepresentativesCustomer pricing updatesMarketing - weekly market updatesMarketing - Customize monthly promotions via e-blastEntry & invoicing for pick-up customersRunning a variety of reports and maintaining spreadsheetsFillingBack-up for Accounts Receivables AdministratorDrive for attaining new customers and creating strong customer relationships, while successfully managing current customer baseAbility to manage time effectively and complete time sensitive assignmentsAbove all a willingness to ensure customer satisfaction QUALIFICATIONS:Some Customer Service/Inside Sales, education or relevant experienceAn efficient, friendly, professional telephone manner and some experience in customer relationsStrong mathematical skills and a high level of accuracy and attention to detailPositive communication, time management, and organizational skillsComputer literacy in Microsoft Office (Excel, Word, and Outlook)Must have reliable transportationAbility to multitask and work in a fast-paced environmentA positive, supportive, team attitude and a sense of humor Hours of Work - 32 to 40 hours a week, $19/Hr to start. Days of Work - To be Determined. Must have availability to work Saturdays. Roseland Produce is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know so that arrangements can be made for the appropriate accommodations Powered by JazzHR p2NYUO4SLT Job ID: 44859222
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Roseland Produce


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