Partner Success Principal, Canada

2 months ago

Old Toronto, Canada Via Full time

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with Mayors, CEOs, Heads of Innovation and Sustainability Managers to develop, deploy and optimize advanced transportation networks in communities around Canada. You’ll be responsible for consulting on complex and impactful transportation services and converting that work into long term revenue growth.

What You’ll Do:

  • Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
  • Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
  • Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to ensure success of Via solutions in a given city
  • Deliver insightful analysis from large quantities of data produced from our platform, helping executives such as Mayors and agency CEOs decipher mobility, demographic, and sustainability trends within their communities
  • Negotiate multi-year and highly complex partnership agreements between Via and public agencies

Who You Are:

  • You have a minimum of 7+ years of relevant client facing work experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company.
  • You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.
  • You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly.
  • Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations.
  • Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations.
  • A reliable, motivated self-starter with a passionate growth mentality. An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others.

Compensation and Benefits:

  • Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: CAD$130K-$140K
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

#J-18808-Ljbffr

  • Partner Success Principal, Canada

    2 months ago

    Old Toronto, Ontario, Canada Via Full time

    About the RoleWe are seeking a highly skilled Partner Success Principal to join our team in Canada. As a key member of our organization, you will be responsible for driving the success of our advanced transportation systems in partner cities.Key ResponsibilitiesAct as the primary point of contact for executive city and agency leadership, ensuring the...

  • Partner Success Principal, Canada

    1 month ago

    Old Toronto, Ontario, Canada Via Full time

    About the RoleWe are seeking a highly skilled and experienced Partner Success Principal to join our team in Canada. As a key member of our success team, you will be responsible for driving the success of our advanced transportation systems in partner cities, acting as the primary point of contact for executive city and agency leadership.Key...

  • Partner Success Principal, Canada

    1 month ago

    Old Toronto, Ontario, Canada Via Full time

    About the RoleWe are seeking a highly skilled and experienced Partner Success Principal to join our team in Canada. As a key member of our success team, you will be responsible for driving the success of our advanced transportation systems in partner cities, acting as the primary point of contact for executive city and agency leadership.Key...

  • Partner Success Principal, Canada

    2 months ago

    Old Toronto, Ontario, Canada Via Full time

    About This RoleWe are seeking a highly skilled and experienced Partner Success Principal to join our team in Canada. As a key member of our partnership development team, you will be responsible for driving business growth and success through strategic partnerships with key stakeholders.Key ResponsibilitiesDevelop and Execute Partnership Strategies:...

  • Partner Success Principal, Canada

    2 months ago

    Old Toronto, Ontario, Canada Via Full time

    About This RoleWe are seeking a highly skilled and experienced Partner Success Principal to join our team in Canada. As a key member of our partnership development team, you will be responsible for driving business growth and success through strategic partnerships with key stakeholders.Key ResponsibilitiesDevelop and Execute Partnership Strategies:...

  • Partner Success Principal, Canada

    2 months ago

    Old Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with...

  • Partner Success Principal, Canada

    5 months ago

    Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a **Partner Success Principal**, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll...

  • Partner Success Principal, Canada

    4 months ago

    Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with...

  • Head of Canada SMB Restaurant Success

    1 month ago

    Old Toronto, Ontario, Canada DoorDash Canada Full time

    About the RoleWe're seeking a seasoned leader to drive our restaurant retention and growth strategy in Canada. As the Head of Canada SMB Restaurant Success, you will oversee local restaurant accounts and the teams that partner with them nationwide.You will report directly to our Senior Director in our SMB Restaurant Success organization and sit on our...

  • Head of Canada SMB Restaurant Success

    1 month ago

    Old Toronto, Ontario, Canada DoorDash Canada Full time

    About the RoleWe're seeking a seasoned leader to drive our restaurant retention and growth strategy in Canada. As the Head of Canada SMB Restaurant Success, you will oversee local restaurant accounts and the teams that partner with them nationwide.You will report directly to our Senior Director in our SMB Restaurant Success organization and sit on our...

  • Head of Canada SMB Restaurant Success

    1 month ago

    Old Toronto, Canada DoorDash Canada Full time

    About the Team On the SMB Post Sales team we develop DoorDash restaurant partners to capture engagement, growth, and performance on our platform. We establish success and build a plan to reach new heights, while accommodating the variable needs of our partners. We operate as extensions of top local Restaurants in our local communities and within DoorDash's...

  • Director of Partner Success

    4 weeks ago

    Old Toronto, Ontario, Canada APOLLO Full time

    About APOLLOAPOLLO is a leading digital-first insurance company in Canada, offering a wide range of insurance products for tenants and small businesses. Our platform provides a seamless and efficient experience, reducing the complexity of traditional insurance processes.We are a team of driven and empowered individuals who are passionate about building a...

  • Director of Partner Success

    4 weeks ago

    Old Toronto, Ontario, Canada APOLLO Full time

    About APOLLOAPOLLO is Canada's largest digital-first insurance company, revolutionizing the industry with its innovative platform launched in 2019. Our mission is to provide the largest selection of insurance for Canadian tenants and small businesses, streamlining the process and offering immediate digital fulfillment.Job DescriptionWe're seeking an...

  • Head of Canada SMB Restaurant Success

    1 month ago

    Old Toronto, Canada DoorDash Canada Full time

    About the Team On the SMB Post Sales team we develop DoorDash restaurant partners to capture engagement, growth, and performance on our platform. We establish success and build a plan to reach new heights, while accommodating the variable needs of our partners. We operate as extensions of top local Restaurants in our local communities and within DoorDash's...

  • Director of Partner Success

    4 weeks ago

    Old Toronto, Ontario, Canada APOLLO Full time

    About APOLLOAPOLLO is a leading digital-first insurance company in Canada, offering a wide range of insurance products for tenants and small businesses. Our platform has revolutionized the insurance industry by providing a simple and immediate digital fulfillment process, reducing the typical weeks-long process to just a few minutes.We are a team of...

  • Director of Partner Success

    4 weeks ago

    Old Toronto, Ontario, Canada APOLLO Full time

    About APOLLOAPOLLO is a leading digital-first insurance company in Canada, offering a wide range of insurance products for tenants and small businesses. Our platform has revolutionized the insurance industry by providing a simple and immediate digital fulfillment process, reducing the typical weeks-long process to just a few minutes.We are a team of...

  • Partner Success Associate, Canada

    5 months ago

    Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a **Partner Success Associate**, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll...

  • Head of Canada SMB Restaurant Success

    3 weeks ago

    Old Toronto, Canada DoorDash Canada Full time

    About the RoleWe're seeking a seasoned sales leader to oversee our local restaurant accounts and teams nationwide. As the Head of Canada SMB Restaurant Success, you will report directly to our Senior Director and drive our restaurant retention and growth strategy. You will sit on our Canadian Leadership team, working closely with Market Management, Finance,...

  • Head of Canada SMB Restaurant Success Lead

    4 weeks ago

    Old Toronto, Ontario, Canada DoorDash Canada Full time

    About the RoleWe are seeking a seasoned leader to drive our restaurant retention and growth strategy in Canada. As the Head of Canada SMB Restaurant Success, you will oversee our local restaurant accounts and the teams that partner with them nationwide.You will report directly to our Senior Director in our SMB Restaurant Success organization, driving our...

  • Head of Customer Success Canada

    4 weeks ago

    Old Toronto, Ontario, Canada Intuit Inc. Full time

    Job Title: Head of Customer Success, CanadaAs the Head of Customer Success, Canada, you will be responsible for leading the customer success function in Canada, ensuring that Intuit's customers have an exceptional experience across our products and services. You will be responsible for developing and executing strategies to drive customer retention, growth,...