Account Director

4 months ago

Montreal, Canada Made In Full time
Account Director

We are a team of leaders serving brands and influencers with creative and strategic solutions. As Account Director, you are the main conductor of integrated marketing mandates. Under the supervision of the Director of Brands and Consulting Services, your mission is to support clients and the team in the deployment of mandates to deliver the best marketing campaigns. As a strategic and creative solution provider, you will listen to the needs of all stakeholders and make effective, relevant and profitable recommendations to maximize client results and ensure the growth of our business. In other words, you will be the internal guardian of the clients' objectives and strategic vision. Made in is based in Montreal, in the Mile-end. You live in Toronto? It's an opportunity to work remotely ;)

As director, you will be responsible for:

  • Ensuring customer satisfaction and retention by meeting marketing objectives for integrated campaigns;
  • Leading account growth;
  • Plan, organize and supervise the strategic execution of mandates while ensuring project profitability.

In concrete terms, you will take on stimulating challenges that require you to have a business vision and to act quickly. More specifically:

CUSTOMER RELATIONS:

  • Ensure that the goals, objectives and contractual commitments of the clients are respected through the execution of the project;
  • Find creative solutions with clients and internal team to achieve results;
  • Listen to client needs and identify development opportunities to drive substantive growth;
  • Create, share and track deliverables associated with each campaign: dashboards, timelines, reports and analysis;
  • Update and manage budget tracking files and trend analysis;
  • Budget tracking and making recommendations;
  • Present campaign reports and make recommendations.

MANAGEMENT OF MANDATES:

  • Plan and organize mandates in order to achieve results;
  • Manage the budgets of the mandates and ensure their profitability;
  • Guide and supervise team members on each mandate in collaboration with the Director of Brand and Consulting Services;
  • Guide the selection of influencers to ensure that they meet the objectives;
  • Guide the team in negotiating contracts with content creators and/or Made in talent;
  • Ensure that WBS’s for all projects are produced and delivered on time;
  • Oversee the quality assurance of projects;
  • Participate in the development of the brand and consulting services department;
  • Present monthly reports on Brands and Consulting projects to department management and make recommendations;
  • Train teams when necessary;
  • Use the technology platforms and tools associated with each campaign;
  • Respect internal management practices.

To succeed in these upcoming challenges, you have:

  • Master’s degree in business administration, marketing-communications (or any other similar degree);
  • Minimum 6 years of experience in digital management and advertising, agency experience an asset;
  • Strong management skills including analysis, alignment, resource planning, team management, milestone and goal management and accountability for overall success of engagements;
  • Excellent understanding of digital marketing objectives;
  • Ability to collaborate effectively and demonstrated talent for negotiation;
  • Flawless oral and written communication in both French and English to work with both French and English speaking clients;
  • Ability to work under tight deadlines and adapt to last minute requests;
  • Sense of initiative to go above and beyond the call of duty and sense of autonomy expected;
  • Ability to find ways to assist and support colleagues in the collective achievement of set objectives;
  • Sense of responsibility: being accountable for the results of those under his/her supervision;
  • Ability to create conditions that encourage people to channel their energies towards the achievement of the agreed work plan and organizational goals;
  • Being results oriented: focusing on expected results, setting high goals and making the effort to achieve or exceed them.

To thrive in the position and at Maison Made in you:

  • Are ambitious: you like to think big and seek to go above and beyond to bring value to your clients and team;
  • Curious: like to learn by yourself and be challenged;
  • Are a team player: you collaborate and contribute easily to group missions, to go further together;
  • Are persistent: you have the ability to find solutions by yourself, with patience to reach your goal;
  • Are creative: you seek to get out of your comfort zone and you ask yourself questions to do differently with each mandate;
  • Love to share your good plans, your cultural and gourmet discoveries, your trips…

Joining Made in is:

  • Being in a creative and agile company at the forefront of new developments in digital marketing;
  • Being part of an international, talented and highly motivated team led by entrepreneurs with integrity;
  • The assurance of participating in mandates in various industries with well-known clients (entertainment, beauty, fashion, consumer goods, food, retail etc.);
  • The assurance of continuous learning and evolution according to your strengths;
  • Adopt the hybrid work mode if you live in Montreal: At home and at the office in a superb environment with a private terrace, in the heart of the Mile End;
  • Benefit from multiple advantages: 20 days of vacation per year, flexible summer hours, possibility of working in the Paris office from the first year, possibility of telecommuting worldwide, good group insurance, regular training, free lunches, an allowance for cell phone expenses and more

If this position meets your career goals, we look forward to hearing from you Send us your resume and cover letter to: carriere@madein.co

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