Office Administrator
3 weeks ago
Job Description: Office Administrator
Company: Unison Jane Hoffman Realty & Unison HM Commercial Realty
Location: Kelowna, BC
About Us: Unison Jane Hoffman Realty and Unison HM Commercial Realty are leading real estate brokerages known for delivering exceptional service. We are committed to providing our clients with a seamless experience, and we are looking for a dedicated Office Administrator to join our dynamic team.
Job Overview: The Office Administrator plays a critical role in ensuring the smooth operation of our brokerages. This position is responsible for managing front-end interactions, system management, administrative support, and conveyancing support, all while upholding our commitment to excellence in service and a positive office environment.
Key Responsibilities:
- Service Excellence: Serve as the first point of contact for clients, agents, and colleagues, ensuring a high standard of service via in-person interactions, phone calls, and emails.
- Office Administration: Manage day-to-day office operations, including greeting clients, opening/closing the office, maintaining tidiness, and handling general inquiries.
- System Management: Oversee and maintain key office systems including Lonewolf, TransactionDesk, Matrix/Touchbase, Microsoft Office, and Slack.
- Transaction Administration: Assist with transaction files, including document preparation, organization, and supporting conveyancing tasks.
- Conveyancing Support: Manage the Cheque Pro system, liaise with the Head Conveyancer, and occasionally review contracts on Transaction Desk.
- Office Management: Coordinate office calendars, manage IT/printing services, maintain office supplies, and ensure marketing materials and brochures are up to date.
- Miscellaneous Tasks: Support agents with various tasks, manage lockbox and key inventories, and ensure the office environment is welcoming and well-maintained.
The Successful Applicant Will Have:
- 2+ years of experience as an office admin, real estate assistant, or other relevant role.
- Outstanding communication and interpersonal skills.
- Knowledge and comfort with multi-line phone systems.
- Ability to multi-task and work in a high-volume, high-traffic office space.
- Excellent organizational skills.
- Proficiency in MS Office, Excel, and Outlook.
- A team mentality and the ability to take initiative.
- A positive attitude and a willingness to learn.
- Knowledge of Matrix, Lonewolf, and Maximizer software systems is an asset.
Qualifications:
- Experience: Proven experience in an administrative or office management role, ideally within the real estate industry.
- Skills: Strong organizational skills, attention to detail, and proficiency in relevant software and office systems.
- Attributes: Professional demeanor, excellent communication skills, and a commitment to creating a positive team environment.
Why Join Us?
At Unison Real Estate Brokerages, we value our team members and are dedicated to fostering a supportive and engaging workplace. You'll be part of a company that values service excellence, continuous learning, and professional growth.
Application Process: If you are a motivated individual with a passion for providing top-notch administrative support, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.
Contact:
Join us at Unison Real Estate Brokerages and contribute to our mission of delivering exceptional service to our clients and community Email: chantal@janehoffman.com
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