Product Manager

4 weeks ago

Old Toronto, Canada Seequent Full time

The Company

Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.

Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.

Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions – for people and the planet.

Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.

We’re a high growth, people-centric success story.

Seequent is a Bentley Systems company, working together to build a better future.

Product Manager

As a Product Manager, you will form an integral part of a team that is directly connected to our customers, and you will be an integral part in solving high order business problems thus creating value outcomes and solutions to our customers.

Customer Engagement
  • Cultivate a deep understanding of the needs of our customers, identify opportunities, and co-create product roadmaps that will solve real life problems for our customers.
  • Has regular individual contact with customers and users as a representative of the Product Team.
  • Act as product expert and provide customer support to ensure customer adoption.
  • Identify preventative measures on issues that may result in customer dissatisfaction and escalate these timeously to relevant specialist.
  • Cultivate a deep understanding of the policies, legislative and regulatory constraints the customer operates within and contribute to the alignment of product solutions accordingly.
  • Provide input and create customer reporting as required.
Product Management
  • Prioritize the search for new product value, seeking ideas sources that include from segment directors, customers, partners, executives, engineers and Seequent Lab.
  • Use quantitative and qualitative data to determine improvements to existing products or to determine prototyping ideas for new products.
  • Lead continuous product discovery activities, with a focus on assessing value risk, in partnership with Product Design and Engineering.
  • Plans, schedules and monitors work to meet given objectives and processes to time and quality targets.
  • Contribute thorough product knowledge, to support engineering in product development and delivery.
  • Contribute to the evaluation of business risk.
  • Provide and prepare reports to support the Manager, Product Management to understand trends and performance within the product domain.
Cross Functional Relationships
  • Work as part of an Agile team to deliver cloud-based capabilities and solutions.
  • Actively inform the vision, strategy, features, and prioritization of product development activities.
  • Collaborates with engineering and business/customer intelligence colleagues to create systems that support the needs of the product team.
  • Works as a first-class partner with product marketing and segment marketing.
  • Seeks divergent opinions and manages group dynamics to converge on innovative solutions.
  • Support internal training initiatives as an advisor.
  • Engages with and contributes to the work of cross-functional teams to ensure that customers and user needs are being met throughout the deliverable/scope of work.
  • Has established high-trust cross-functional relationships with colleagues adjacent to their direct team.

In order to be successful in this role, you should have:

  • A bachelor’s degree (Geoscience discipline preferable).
  • Knowledge of data management and reporting software (Geoscience software preferable).
  • Experience working in a globally distributed organization with a wide portfolio of products (Cloud computing experience preferable).
  • Thorough knowledge of Product Management methods.
  • Advanced knowledge of the value proposition, key workflows, and underlying architecture of the product.
  • Thorough knowledge of the product fit into solutions for the Segments and Industries served by the product.
  • Advanced knowledge of the product portfolio, market sizes, competitors and industry trends.
  • Proven ability to analyze market, product usage, and customer success data to make projections on the product's performance and to create plans for improvement.
  • In depth knowledge of the customer lifecycle and related business or product metrics to understand the efficacy of our products and user journeys to support the organization's and its customers' desired outcomes.

How to apply

If this sounds like the role for you, apply today with a covering letter and CV.

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