Donor Relations Officer

2 weeks ago

Vancouver, Canada Brainhunter Systems Ltd Full time

At BC Children’s Hospital Foundation (BCCHF), we’re on a quest to ensure every kid in the province receives the best health care imaginable. As a fundraising organization, we inspire communities and people to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation center.

Our work makes a profound difference. From helping get the boldest research ideas off the ground to supporting the most advanced equipment, together we are pushing the boundaries of what’s possible in children’s health care. This is no small task—which is why we’re looking for passionate people to join our team and help propel our work forward to power the possible.

What you’ll do

Reporting to the Associate Director, Donor Experience, you’ll be responsible for contributing to the planning and execution of a variety of industry-leading donor engagement activities that support our Corporate and Community giving programs. Working with our highly collaborative teams, you’ll lead the creation of impactful initiatives that will be meaningful and inspirational to our donors as we strive to exceed expectations in every step of the donor journey. This includes touchpoints, physical recognition, digital and traditional donor communication and stewardship events.

More specifically, you will:

  • Work collaboratively with other Foundation teams to create, manage, and operationalize comprehensive and innovative donor engagement, stewardship and recognition plans that support fundraising goals and objectives.
  • Collaborate and strategize to ensure project and program-specific elements of donor engagement plans are on track, and that regular touchpoints are made with donors to further deepen and build relationships.
  • Utilize your strong writing skills in the development of personalized donor correspondence and communication pieces.
  • Work collaboratively with Foundation teams in the development and management of our volunteer recognition program.
  • Work collaboratively with the Events Experience team and lead the development of recognition events and tour strategies for corporate and community supporters.
  • Oversee the ThankView video stewardship program.
  • Manage and work with the Donor Experience Coordinator.
  • Work collaboratively with Marketing & Communications, provide input to social media, ad placement, and digital media strategies, in addition to writing/editing key donor communications to support individual donor recognition plans.
  • Work cross-functionally in the development of key donor focused publications, such as our Annual Report, Endowment Reports, Shine Magazine – with a keen donor-centered lens.
What you bring

We understand that no single candidate will perfectly meet all the qualifications outlined for this job posting. The following highlights the qualifications we consider important for a candidate to bring to the position or to develop while in the role.

As a knowledgeable Donor Relations professional, you aren’t just familiar with best practices in donor relations and project management, you have a passion for uncovering opportunities through innovative strategies and planning that results in exceptional donor experiences and meaningful engagement. This knowledge is complemented by your proven ability to build authentic and professional relationships with colleagues and donors. You have a demonstrated ability to work as a collaborative team player inspiring and fostering a positive work environment.

In addition, you will have:

  • Bachelor’s Degree in a related field, such as: Fundraising Management, Marketing or Business Administration.
  • Five+ years of progressive work experience in project management and/or fundraising.
  • Experience developing unique and highly personalized recognition pieces, including gifts, donor walls and plaques/signs.
  • Experience in managing and supervising people with demonstrated ability to coach, motivate and develop staff.
  • Exceptional written and verbal communication skills.
  • Proficiency using Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
  • Raiser’s Edge NXT or other database experience is an asset.
  • CFRE designation is an asset.
  • A natural affinity for our values: Think Big, Step Up, and Lead with Heart.
What you can expect

As part of enabling the kind of culture and values that power the possible, we’re committed to supporting our team members in their health, well-being, and career growth. We offer a robust total rewards package that includes a competitive base salary, additional variable pay, a defined benefit pension plan and top-notch health and dental benefits. You’ll also receive perks like a hybrid work environment, a nine-day fortnight schedule, generous vacation, and a commitment to professional development.

The hiring range for this position is between $75,600 and $84,550; once hired, you will be eligible for annual salary increases based on performance. At BCCHF, we are committed to ensuring that compensation is fair and equitable. Your placement in the hiring range will be dependent on factors such as experience, relevant skills and qualifications, and internal equity.

As an organization who advocates for child health, we have implemented a mandatory vaccination policy requiring that all employees who work for BCCHF must be fully vaccinated against COVID-19. Reasonable accommodations will be made upon request should there be a need for an exemption based on the BC Human Rights Code protected grounds; these will be reviewed and discussed on a case-by-case basis.

Join Us

We exist to power the possible. And that permeates every action we take. As a team, we push ourselves to: think big in how we boldly envisioning the future; lead with heart in how we listen and engage with others, and step up in how we are accountable to ourselves, each other and our shared cause.

We think it’s a pretty amazing place. Others agree—we’re proud to say that we’ve been recognized as one of BC’s Top Employers for 15 years in a row.

BCCHF invites and encourages all qualified individuals to apply. As an organization committed to fostering an inclusive workplace that reflects the diversity of the communities we serve and support. We welcome individuals whose lived experiences may further contribute to the rich diversification of skills, knowledge, and backgrounds at the Foundation.

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