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Client Services Manager
3 months ago
Are you ready to suit up?
As the Client Services Manager, you will be responsible for overseeing all locations of the client site. You will collaborate closely with cross-functional teams to ensure that our service meets the highest standards of security and compliance.
What's in it for you?
Pay rate of $28.00
Monday - Friday 0800-1600
Career advancement opportunities in the security field or within the head office
Opportunities to grow alongside GardaWorld
What does a Client Services Manager do?
- Develop and implement a comprehensive security strategy for embedded systems, considering industry best practices and regulatory requirements.
- Foster excellent customer service relationships with clients, tenant users, and staff.
- Mentor a team of 10+ and show exceptional leadership qualities.
- Take a proactive stance by leading preventative initiatives, conducting security and site assessments, and providing detailed reporting on key performance indicators (KPIs).
- Perform in-house site scheduling & maintenance, payroll administration - ability to foster calls after hours in the event of a book off or emergency.
- Process vacation, LOA and time off mitigating.
- Forecast daily site schedules, and ensure minimal to no overtime and openings.
Qualifications to become a Client Services Manager
A valid Ontario security guard license
WSIB approved first aid and CPR Level C card
Valid G class Drivers License and clean drivers abstract
Minimum 3 years of experience in the security industry, plus supervisory or management experience
Minimum high school diploma
Computer skills (access control and CCTV) and Microsoft Office
Excellent image profile and dress, deportment, and acumen
Excellent command of the English language
Be eligible to work in Canada
SSTOR
GardaWorld: Make the world a safer place
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
We thank all candidates for their interest; however, we will communicate only with the selected candidates.
