Cash Vault Services Manager

3 weeks ago


Eastern Ontario, Canada Gardaworld Full time

We are currently hiring a CVS Manager for Victoria, BC.


Your mission at GardaWorld:


Reporting to the Regional CVS Director, you will be in charge of the cash processing team within our Cash Services Division. On a daily basis, you will be responsible for planning, organizing, and managing the work of your team and ensuring customer satisfaction.


We are looking for a passionate leader who will be able to establish great relationships with his/her unionized employees.


GardaWorld Cash Services is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.


What you will be doing:
  1. Plan, organize, direct, and control the processing activities of the counting room
  2. Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
  3. Provide direction for the execution of the sector's activities
  4. Manage expenses according to the budget, both labor and current expenses
  5. Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
  6. Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
  7. Participate in the disciplinary or grievance process
  8. Follow-up on the productivity of the different sub-sectors of the department
  9. Implement action plans to achieve productivity objectives
  10. Participate in all process optimization initiatives
  11. Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
  12. Any other related task

What we offer:
  1. Competitive salary and benefits
  2. Permanent position
  3. International company offering many career opportunities
  4. Free on-site parking

What we are looking for:
  1. 5+ years of management experience (unionized environment an asset)
  2. Excellent written and verbal communication skills (English)
  3. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  4. Health and Safety management experience
  5. Cash processing experience an asset
  6. Working knowledge of Workers Compensation reporting process
  7. Driven by offering exceptional customer service
  8. Sense of urgency, outstanding communication, and problem solving
  9. Strong teamwork and partnership orientation
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