Bilingual Asset Recovery Specialist

2 months ago


North York Ontario, Toronto, Canada Vault Credit Corporation Full time

Vault is a dynamic non-bank owned private lending company offering a diverse range of financial services, including mortgages, working capital loans, equipment financing, and various other lending products. Our dedicated team of experts boasts extensive experience in financial services and real estate, ensuring that we provide tailored solutions to meet our borrowers' needs more efficiently and effectively than traditional sources.

Who You Are:

We are seeking a passionate and results-driven individual with specialized experience in collections within the working capital space, particularly in dealing with customers of prime, near-prime, and subprime credit quality. You thrive on ownership of your results and excel in collecting payments on past due lease and loan accounts through effective verbal and written communication in English or French. Operating under general supervision and in strict adherence to established policies and procedures, you employ negotiation techniques, skip tracing efforts, and thorough financial analysis to resolve objections and collect bad debt with integrity and professionalism. As a committed team player, you embody our ethos of relentlessly pursuing excellence in all endeavors.

Responsibilities Include (but not limited to):

  • Promptly notifying customers of past due working capital payments and employing various communication channels (calls, emails, letters, SMS texts) to collect past due payments and restore accounts to good standing.
  • Advising customers on necessary actions and negotiating debt repayment terms, adhering to company process guidelines.
  • Demonstrating ownership of results and compliance with federal, provincial, and company policies and procedures.
  • Tactfully managing confrontational or stressful interactions, deescalating complaints, and treating customers with integrity.
  • Utilizing knowledge of financial contract terms and Equifax reports to effectively communicate with customers and enforce contracts.
  • Diligently working through assigned NSF and A/R reports, maintaining detailed customer file notes, and efficiently managing follow-up systems.
  • Identifying potential defaulted leases and escalating to senior collectors as necessary.
  • Collaborating with supervisors and team members to review accounts, progress, and ensure AR delinquency remains within tolerance levels.
  • Providing bilingual assistance to the team when required and undertaking other duties and special projects as assigned by management.

Knowledge, Skills, and Experience Required:

  • Fluency in English (written and oral) is essential, with strong French skills considered a significant asset.
  • Postsecondary education combined with a minimum of three (3) years of collections experience in the working capital space.
  • Proficiency in Microsoft Office applications, Excel, email, and basic internet usage.
  • Ability to interpret Equifax credit reports.
  • Exceptional organizational and time-management skills with meticulous attention to detail.
  • Strong persuasion, negotiation, problem-solving, and conflict resolution abilities.
  • Excellent interpersonal and internal customer service skills.
  • Capacity to understand customers' needs and problem-solve effectively.
  • Proficiency in calculating figures, amounts, interest, and percentages.
  • Ability to thrive under pressure, manage multiple tasks efficiently, adapt to changing environments, and uphold strong work ethics.
  • A collaborative team player who can also work independently.

We would like to thank all applicants for their interest. Only qualified candidates will be contacted.


  • Product Coordinator

    2 weeks ago


    North York, Ontario, Toronto, Canada Adease Media Intelligence Full time

    Overview: We are looking for a candidate with strong organizational skills and experience in quality management or supervisory roles. Knowledge and experience within broadcast media and/or advertising agencies are an asset. Bilingualism is mandatory. The role involves training in acquisitions, quality control, client relations, and supporting sales...


  • North York, Ontario, Toronto, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical...


  • Mississauga, Ontario, L4W 5K7, Toronto, Canada HR à la carte Full time

    POSITION Bilingual E-Commerce Customer Service Representative (CSR) Contractual 6 months positionLOCATIONMississauga, Ontario - 100% onsite Do you have customer service and / or E-commerce experience in a dynamic and diverse 24/7 warehouse environment, where you use your communication skills to build a highly productive and service-oriented team and...

  • Senior Buyer

    4 months ago


    North York, Ontario, Toronto, Canada DCM Full time

    Position: Senior BuyerType: Full Time, PermanentLocation: North York, ONReporting to the Director of Procurement, the Senior Buyer is responsible for the plan-to-pay cycle in ERP as well as overseeing all procurement activities and requirements for DCM Thistle – Toronto location. This includes overseeing ERP supply planning; managing the planned purchase...

  • Project Manager

    3 weeks ago


    North York, Ontario, Toronto, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical workflow, reduce...

  • Marketing Specialist

    3 weeks ago


    Etobicoke, Ontario, Toronto, Canada TalentFinity Recruitment Full time

    KEY RESPONSIBILITIESPaid Search and Digital AdvertisingManage and optimize paid search, display, and retargeting campaigns across Google and other platforms to maximize ROI.Develop strategy and execution plans for paid initiatives, including audience segmentation, keyword selection, and creative development in collaboration with our content team.Optimize...


  • Toronto, Ontario, M4B 1B3, City of Toronto, Canada BlueCrest Full time

    BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions—and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space. Although our manufacturing headquarters is...

  • Education Manager

    2 months ago


    Etobicoke, Ontario, Toronto, Canada Technical Standards & Safety Authority Full time

    About Us:Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, TSSA is a self-funded, not-for-profit organization that employs approximately 450 staff across Ontario. The roles within the TSSA are as diverse as the province we serve. It...

  • Education Manager

    2 weeks ago


    Etobicoke, Ontario, Toronto, Canada Technical Standards & Safety Authority Full time

    About Us:Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, TSSA is a self-funded, not-for-profit organization that employs approximately 450 staff across Ontario. The roles within the TSSA are as diverse as the province we serve. It...


  • Toronto, Ontario, M6G 1A1, City of Toronto, Canada Khure Health Inc Full time

    Location: Toronto, Ontario, Canada (Hybrid) About Us: Khure Health is at the forefront of the healthcare AI and data science industry, dedicated to revolutionizing healthcare through advanced technology and data-driven solutions. We are seeking a dynamic and experienced Vice President, Clinical Science to join our team and drive the clinical innovation...


  • Woodstock, Ontario, M4S, City of Toronto, Canada VON Canada Full time

    Requisition Details:\u00A0Employment Status: CasualProgram Name: SMART programWork Schedule: Days - Selected candidate can expect up to 11 hours weekly.On Call: NoWorking in the city of Woodstock. Classes are held at retirement homes, community apartment buildings and other community centers (ie. churches, libraries etc.)Job Summary:The Fitness Instructor is...


  • Owen Sound, Ontario, M4K, City of Toronto, Canada VON Canada Full time

    Requisition Details:\u00A0\u00A0\u00A0Employment Status:\u00A0CasualProgram Name: SMARTWork Schedule: DaysUnion/Bargaining Unit: OPSEUOn-Call:\u00A0No\u00A0\u00A0Job Summary:\u00A0\u00A0\u00A0The Fitness Instructor is responsible for leading fitness classes to clients under the direction of the Program coordinator and/or Physiotherapist (PT) associated with...


  • Waterloo, Ontario, M2L, City of Toronto, Canada National Bank Full time

    A career as a Commercial Banking Director at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help you rapidly become the go-to resource person to your clients for their financial projects. Your role: Identify and develop business opportunities in your market, increase...


  • North York, Canada BLHR Consulting Full time

    BLHR Consulting is looking for a Bilingual Collections and Asset Recovery Specialist. This is a hybrid position with 2 in-office days in North York. Working with our Asset Recovery Team and responsible for all assigned accounts placed for repossession, by seeking and recovering company assets using effective tools available. In addition, this role requires...

  • Bilingual Specialist

    5 months ago


    North York, Canada JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Bilingual Specialist **ABOUT US** JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200...


  • North York, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Business areas: Nestlé Canada Job title: Bilingual Talent Acquisition Specialist Location: Toronto or Greater Montreal Area (Hybrid) **Position Summary** **A day in the life of a Bilingual Talent Acquisition Specialist** As a Bilingual Talent Acquisition Specialist, you will be responsible for executing and managing the end-to-end...

  • Medical Receptionist

    5 months ago


    North York, Canada Recovery North Full time

    **Medical Office Receptionist/Support Staff - Addiction Recovery** Part-time, Fridays : 8 hrs/week **Position Characteristics** The Medical Office Receptionist/Support Staff assists patients with services identified in their care plan. The Receptionist will receive patients and visitors to the clinic in a friendly, non-judgmental and professional manner...


  • North York, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Business areas: Nestlé Canada Job title: Bilingual Talent Acquisition Specialist Location: North York, ON - Hybrid Role **Position Summary** **A day in the life of a Bilingual Talent Acquisition Specialist** As a Bilingual Talent Acquisition Specialist, you will be responsible for executing and managing the end-to-end talent...


  • North York, Canada A-1 CREDIT RECOVERY & COLLECTION SERVICES INC Full time

    A-1 Credit Recovery & Collection Services Inc (A1) is a competitive 1st and 3rd party agency who works on behalf of many fortune 500 companies. If you are someone looking for a career and not just a job, this could be the place for you. We are currently seeking serious professional applicants who are motivated to learn and succeed. We offer competitive...


  • North York, Canada CCR Business Information Limited Full time

    **French/English Bilingual Business Information Specialist** Excellent entry level opportunity for a bright, energetic individual with a superior telephone manner and strong written English skills. We are a well-established business information services firm, providing consumer and commercial credit reports and employment screening reports. The position...

  • Recovery Co-worker

    6 months ago


    North York, Canada IKEA Full time

    Who you are - You are enthusiastic about work and working with others on a team - You can prioritize, are disciplined, show initiative and have a flexible attitude - You’ve worked with material handling equipment before (or are very open to learning about it!) - You are computer savvy and generally comfortable with technology (and can easily learn new...


  • Eastern Ontario, Canada Donor Network West Full time

    About Donor Network WestAt Donor Network West, our mission is to save and improve lives through organ and tissue donation for transplantation and research.We are seeking a skilled Medical Anesthesiologist to join our team as an Organ Recovery Specialist. As a key member of our medical team, you will play a critical role in ensuring the success of our organ...


  • North York, Canada CCR Business Information Limited Full time

    **French/English Bilingual Business Information Specialist** Excellent entry level opportunity for a bright, energetic individual with a superior telephone manner and strong written English skills. We are a well-established business information services firm, providing consumer and commercial credit reports and employment screening reports. This is a full...


  • Ontario, Canada Circular Materials Full time

    **Bilingual** Manager, Procurement & Vendor Management - Remote** **OVERVIEW** **Based in the Atlantic Provinces** and reporting to the Senior Director, Procurement & Vendor Management, the **Bilingual** Manager, Procurement & Vendor Management - Remote **will work closely with internal and external stakeholders to manage the corporate and program specific...


  • North York, Canada Équité Association Full time

    **About Équité Association** As a not-for-profit organization, Équité Association supports Canadian insurers to fight fraud by using advanced analytics, intelligence best practices, and coordinated investigations. Combining expert investigative services and advanced analytics, Équité serves as a unified organization, delivering improved service and...

  • Customs Specialist

    6 months ago


    North York, Canada Pantos Logistics Canada Inc. Full time

    **Job description** **Company Summary** Pantos Logistics Canada Inc. provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, production, storage, and in-bound/out-bound via various modes of...

  • Credit Analyst

    5 months ago


    North York, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Position Summary**: We have an immediate opening for a full-time, permanent Credit Analyst at our North York office....


  • North York, Canada Lifemark Health Group Full time

    **Bilingual Marketing Services Coordinator** The **Bilingual Marketing Services Coordinator **is a key point of contact between the marketing team and the various internal stakeholders and business segments we serve. This role acts as the prime for receiving marketing and creative services requests primarily through our in-house ticketing system. This...


  • North York, Canada Dillon Consulting Limited Full time

    Overview: Are you someone with strong leadership and technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As someone...


  • North York, Canada Canadian Mental Health Association Toronto Branch Full time

    **Bilingual Case Manager (French Speaking)** - **West Intensive Case Management Program (Full-Time Permanent)**: **The Role and Opportunity**: The Canadian Mental Health Association (CMHA) - Toronto is looking for a Bilingual Case Manager for our West Intensive Case Management (ICM) Program. In this role, you will support clients by promoting independence...


  • North York, Canada SinglePoint Group International Full time

    The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At...


  • North York, Canada Opifiny Corp. Full time

    **About Us** Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it. **Position Overview** The bilingual customer service...


  • North York, Canada Opifiny Corp. Full time

    **About Us** Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it. **Position Overview** The bilingual customer service...