Steak House Server

1 month ago

Grande Prairie, Canada Cl Sh Full time

Sawmill Prime Rib & Steak House Grande Prairie

Job Description

A Prep-Cook plays an important role in washing, cutting, and preparing food ingredients. They also organize and stock storage areas including coolers, freezers and dry storage rooms with food and related inventory. Attention to detail, ability to multitask and work quickly contributes to the responsibilities of this position.

Key Responsibilities
  • Welcome guests with a warm and friendly demeanor.
  • Assist in seating guests and providing them with menus.
  • Get them settled with water, drinks, etc.
  • Communicate any specials or promotions. It is vitally important during the guest’s visit; the steak house server is marketing and generates awareness of the brand and/or a location’s upcoming events or special offerings.
  • Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
  • Take accurate food and beverage orders from guests and enter them into the POS system.
  • Make recommendations based on guests’ preferences and dietary restrictions.
  • Answer any questions regarding the menu, including allergies or special requests.
  • Coordinate with the kitchen staff to ensure all the table orders are prepared and delivered on time and together.
  • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served simultaneously and within a reasonable time frame.
  • Check on guests during their meals to ensure satisfaction and address requests/concerns.
  • Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
  • Provide attentive and personalized service, anticipating guests’ needs.
  • Handle guest complaints or concerns professionally and bring issues to management’s attention when necessary.
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
  • Present bills to guests and handle payment transactions accurately and quickly.
  • Communicate effectively with team members to facilitate a positive working environment.
  • Assist colleagues during busy periods or when needed.
  • Participate in pre-shift meetings, training sessions and team meetings as required.
  • Uphold our S.T.E.A.K. Values
Qualifications
  • Previous experience in a restaurant or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Positive attitude, enjoyment of food, beverage and the hospitality industry.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Strong multitasking and time management abilities.
  • Attention to detail, ensuring accurate order-taking and payment processing.
  • Knowledge of food and beverage menus, including dietary restrictions and allergies.
  • Knowledge of Alberta and Canadian beef including origin, cutting specifications, cooking temperature and flavor profiles.
  • Certification in safe alcohol service training. Possession of relevant or required certifications such as Pro-Serve, VLT Reel-Facts
  • Basic math skills for handling payments and calculating tips.
  • Physical stamina to stand, walk, and carry trays for extended periods.
  • Flexibility and willingness to work evenings, weekends, and holidays, as required by the operation’s schedule.
  • Competitive Wages
  • Gratuities
  • Free Parking
  • Discounted Food & Beverages
Is this you?

Do you love working with people? Do you love travel and hospitality? If you are someone with great communication skills who loves working with people, a career in the food and beverage restaurant world could be for you There are many different career opportunities within the restaurant stream, including culinary and front of house positions, team leadership roles, management, and general management positions, even careers in finance and accounting. The opportunities are endless, and we are here to help you all the way

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