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Restaurant Supervisor

2 months ago

Grande Prairie, Canada Sawmill Prime Rib & Steak House Grande Prairie Full time
About the Role

We are seeking a highly skilled Restaurant Supervisor to join our team at Sawmill Prime Rib & Steak House Grande Prairie. As a key member of our management team, you will be responsible for ensuring the smooth operation of our dining room and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of our dining room staff, ensuring that they are working efficiently and effectively.
    • Train and develop our staff to ensure that they have the skills and knowledge needed to provide excellent service.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner.
    • Ensure that our guests receive exceptional service and that their needs are met.
  • Operations and Administration
    • Establish and maintain efficient work schedules and procedures.
    • Monitor and control inventory, supplies, and equipment.
    • Prepare and maintain accurate records and reports.
  • Quality and Safety
    • Ensure that our dining room meets the highest standards of quality and safety.
    • Implement and maintain effective quality control and safety procedures.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 2 years to less than 3 years of experience in a supervisory role in the food service industry.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Physical stamina to stand for extended periods and lift up to 25 pounds.
  • Certifications and Licenses
    • ProServe program certification.
    • Responsible Beverage Service Certificate.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Advancement
  • A Dynamic and Supportive Work Environment