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Restaurant Supervisor
2 months ago
We are seeking a highly skilled Restaurant Supervisor to join our team at Sawmill Prime Rib & Steak House Grande Prairie. As a key member of our management team, you will be responsible for ensuring the smooth operation of our dining room and ensuring that our guests receive exceptional service.
Key Responsibilities- Leadership and Team Management
- Supervise and coordinate the activities of our dining room staff, ensuring that they are working efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures to maintain a high level of service quality.
- Address customer complaints or concerns in a professional and courteous manner.
- Operations and Administration
- Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control decisions.
- Prepare food order summaries for our chef to ensure seamless kitchen operations.
- Supervise and check the assembly of trays to ensure that they are presented to our guests in a timely and efficient manner.
- Customer Service
- Ensure that our guests receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Work closely with our servers and bartenders to ensure that our guests have a memorable dining experience.
- Performance Management
- Monitor and evaluate the performance of our dining room staff, providing feedback and coaching to help them improve their skills and knowledge.
- Develop and implement strategies to improve staff productivity and efficiency.
- Education and Experience
- 2 years to less than 3 years of experience in a supervisory role in the food service industry.
- Secondary (high) school graduation certificate.
- Skills and Qualifications
- Proven leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and under pressure.
- Physical stamina to stand for extended periods and perform tasks that require bending, crouching, and kneeling.
- Competitive Salary and Benefits
- Opportunities for Professional Development
- A Dynamic and Supportive Work Environment