Pension Benefits Analyst

5 days ago

Old Toronto, Canada Toronto Transit Commission Pension Fund Society Full time

Position title: Pension Benefits Analyst
Reports to: Manager, Pension Administration
Employee Status: Contract, Full-time
Work Hours: 35 hours per work week
Compensation: $33.00 per hour to $40.00 per hour + 4% of bi-weekly earnings in lieu of vacation time + 7% of bi-weekly earnings in lieu of benefits
Contract term: 6 months with the possibility of extension (estimated 3-year pension transformation project)
Location: Toronto, Ontario / Hybrid
Posting Date: May 3, 2024

We care about the team members that work at TTCPP and the excellent services they provide to our members As a member of the team, you play a critical role in the success of TTCPP. By working together as we live out our values, we can meet our vision and our mission

TTCPP is a defined benefit pension plan established in 1940 for employees of the Toronto Transit Commission, the Amalgamated Transit Union Local 113, and TTCPP. For more than 80 years, we have been providing a secure retirement income for our members. The Plan is fully funded and strong with more than 27,000 members and $8.0 billion in net assets.

  • OurVISIONis clear: To always be there for our members–today and for a lifetime.
  • OurMISSION: Providing a financially secure retirement for our members by delivering a pension for life at a reasonable cost. Supporting our members with responsiveness, open communication, and hands-on service, now and throughout their retirement.
  • OurVALUES: Sustainability, Accountability, Communication, Knowledge, and Professionalism.

Position Summary

Our organization is embarking on an estimated 3-year long pension transformation project. This is a critical project for the organization and we are seeking a dedicated Pension Benefits Analyst to join the Pension Administration and Retirement Services teams, to support them during the implementation of the new Pension Administration software. Reporting to the Manager of Pension Administration, you will support the retirements and pension administration teams in preparing correspondence to pension members and their families, explaining the benefit entitlements to members, and addressing member inquiries in navigating their retirement journey. You will also support team members in preparing and processing member estimates, retirement packages and other documentation. The contract position is 6 months, with a possibility of extension.

What will I do?

Responsibilities include, but not limited to, the following:

  • Calculating and verifying member pension estimates and member retirement packages, while ensuring accuracy and compliance with the TTCPP Bylaws, Canada Revenue Agency (CRA) and Income Tax Act (ITA) rules.
  • Preparing new member packages, tracking, and rerouting returned member and pensioner mail.
  • Preparing and providing termination packages and/or retirement estimates to members leaving the Plan, as determined by their eligibility.
  • Preparing correspondence to survivor spouses or beneficiaries of deceased Plan members.
  • Assisting with correspondence related to pre-and post-retirement death cases, and family law related applications.
  • Finalizing estate files upon receipt of required documents, preparing payment documentation for lump-sum commuted value payments and final monthly pension payments.
  • Providing general office administrative support by scanning and uploading various file types to the enterprise content management system (e.g., Laserfiche).
  • Inputting member beneficiary information into the pension administration system (e.g., CPAS).
  • Performing data maintenance and updates to member and pensioner records.
  • Providing front-line support by interacting with members with their retirement and plan inquiries, in person, online and by phone.
  • Providing comprehensive assistance to pension members in understanding, probing, and assessing their retirement needs, by explaining all workable solutions and making appropriate recommendations.
  • Performing other duties as assigned.

What will help me be successful?

Education

  • High-school diploma or post-secondary education or equivalent work experience in pension administration.

Experience & Skills

  • 2+ years of experience working in pension benefits administration with strong emphasis on customer service and administrative support.
  • Good knowledge of pertinent Pension Legislation, and relevant CRA tax legislation.
  • Good knowledge of procedures for calculating pension entitlements, refunds, and death estimates, combined with familiarity with basic accounting principles and practices, and good mathematical skills.
  • Experience processing member terminations, retirements, deaths, transfers and calculating pension estimates.
  • Working experience using SAP and/or SuccessFactors is a strong asset.
  • Proficiency with Microsoft Suites (i.e., Excel, Word, PowerPoint, Teams) or similar office tools.

Key Success Attributes

  • Excellent communication skills (written and verbal), to provide clear and concise responses to inquiries from members regarding plan provisions.
  • Ability to problem solve, ask questions, and escalate issues where necessary.
  • Professionalism, integrity, and ability to act with discretion to maintain confidentiality.
  • Ability to work well under pressure and meet deadlines, without compromising quality or accuracy.
  • Demonstrated ability to work independently in a fast-paced environment, effectively managing multiple priorities and meeting deadlines.

What do you offer?

  • Exciting and challenging work
  • Flexible and hybrid work model that supports collaboration and work life balance
  • Percentage of pay in-lieu of benefits and vacation time
  • Percentage of pay as per OntarioEmployment Standards Act, in-lieu of paid time-off

We are committed

TTCPP is an equal opportunity employer, committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We will provide an accessible experience for applicants, members, guests, and TTCPP employees. We are committed to providing an inclusive and barrier-free work environment.

We are committed to fostering diversity, equity, and inclusion in our workplace. We will learn, evolve, and collaborate with our community to create a culture of empathy and belonging, while respecting and celebrating the unique differences that unite us.

If you require accommodation at any stage of the hiring process, please confidentially contactcareers@ttcpp.ca .All information received in relation to your accommodation will be confidential.

How to apply

Candidates must be legally entitled to work in Canada. Any offer of employment made will be conditional upon a credit check, criminal record check and reference check.

We welcome and encourage all qualified applicants to apply. We thank all applicants interested in this opportunity; however, we will contact those selected for various stages in the hiring process.

#J-18808-Ljbffr

  • Pension Benefits Analyst

    7 days ago

    Toronto, Canada Toronto Transit Commission Pension Fund Society Full time

    **Position title**: Pension Benefits Analyst**Reports to**: Manager, Pension Administration**Employee Status**:Contract, Full-time**Work Hours**: 35 hours per work week**Compensation**: $33.00 per hour to $40.00 per hour + 4% of bi-weekly earnings in lieu of vacation time + 7% of bi-weekly earnings in lieu of benefits**Contract term**: 6 months with the...

  • Pension Analyst

    2 months ago

    Toronto, Canada Ontario Pension Board Full time

    **Pension Analyst** **Client Services** **(Permanent & One Year Contract Positions)** As a Pension Analyst, you will provide client service, through various channels of communication, based on your analysis of information and the determination of client eligibility, options and benefits. While maintaining established service standards you will process a...

  • Benefits and Pensions Analyst

    3 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/20/2024 **Req ID**:36089 **Faculty/Division**: People Strategy, Equity & Culture **Department**: People Strategy, Equity & Culture **Campus**: St. George (Downtown Toronto) **Description**: Under the direction of the Director, Benefits, Pensions & Payroll, the incumbent provides a broad range of analytical and administrative services...

  • Senior Pension Analyst

    2 weeks ago

    Toronto, Ontario, Canada CAAT Pension Plan Full time

    Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day.The Senior Pension Analyst is integral to the success of the Employer Services team, and to CAAT's guiding mission and growth strategy.The Senior Pension Analyst is the front-line...

  • Benefits & Pension Analyst

    3 weeks ago

    Toronto, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Pension Analyst, Member Services

    3 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts! **Why you will love being a CAATster**: **A Culture of Collaboration and Fun** We're a team that works, grows, and celebrates together. At CAAT, you...

  • Pension Analyst, Member Services

    3 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day. The **Pension Analyst, Member Services** is integral to the success of the **Service Delivery** team, and to CAAT’s guiding mission and growth strategy. Reporting to the...

  • Bilingual Pension Analyst

    2 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    **PLEASE APPLY ON THE COMPANY WEBSITE** We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts! **Why you will love being a CAATster**: **A Culture of Collaboration and Fun** We're a team that works, grows,...

  • Bilingual Pension Analyst, Employer Services

    2 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    **Bilingual Pension Analyst, Employer Services** We believe that everyone has the right to a rewarding career with an organization that values and invests in your growth. Are you looking for an energetic, high-performance culture that’s truly one of a kind? How would you like to work in a fun, high-performance culture that’s truly one of a kind - on a...

  • Senior Pension Analyst

    3 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day. The Senior Pension Analyst is integral to the success of the Employer Services team, and to CAAT’s guiding mission a

  • Bilingual Pension Analyst

    2 weeks ago

    Toronto, Ontario, Canada CAAT Pension Plan Full time

    We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact.Work that truly counts Why you will love being a CAATster: A Culture of Collaboration and FunWe're a team that works, grows, and celebrates together. At CAAT, you belong to a...

  • Bilingual Pension Analyst, Employer Services

    2 weeks ago

    Toronto, Ontario, Canada CAAT Pension Plan Full time

    Bilingual Pension Analyst, Employer ServicesWe believe that everyone has the right to a rewarding career with an organization that values and invests in your growth.Are you looking for an energetic, high-performance culture that's truly one of a kind?How would you like to work in a fun, high-performance culture that's truly one of a kind - on a team that...

  • Analyst, Pension

    3 weeks ago

    Toronto, Canada CPP Investments Full time

    Company Description **Make an impact at a global and dynamic investment organization** When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management...

  • Pension Analyst, Quality Assurance

    4 weeks ago

    Toronto, ON, Canada CAAT Pension Plan Full time

    At CAAT, you belong to a collaborative, inclusive and lively environment that sparks creativity and fosters open communication. Comprehensive & Holistic Care Our all-encompassing employee programs are designed to cater to every aspect of your life and wellbeing, ensuring you feel cherished and valued. This includes, but is not limited to, your...

  • Business Analyst

    2 weeks ago

    Toronto, Canada University Pension Plan Full time

    **ABOUT UPP** UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for...

  • Pension Analyst, Quality Assurance

    3 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    ** PLEASE APPLY ON COMPANY WEBSITE** We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts! **Why you will love being a CAATster**: **A Culture of Collaboration and Fun** We're a team that works, grows, and...

  • Pension Analyst, Member Services

    2 weeks ago

    toronto, Canada CAAT Pension Plan Full time

    Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day. The Pension Analyst, Member Services is integral to the success of the Service Delivery team, and to CAAT’s guiding

  • Pension Analyst, Quality Assurance

    2 weeks ago

    Toronto, Ontario, Canada CAAT Pension Plan Full time

    We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly countsWhy you will love being a CAATster:A Culture of Collaboration and FunWe're a team that works, grows, and celebrates together. At CAAT, you belong to a...

  • Analyst, Pension Payroll

    4 weeks ago

    Toronto, Canada Healthcare of Ontario Pension Plan (HOOPP) Full time

    Why you’ll love working here: - high-performance, people-focused culture- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves- learning and development initiatives, including workshops, Speaker Series events and access...

  • Senior Pension Analyst

    2 weeks ago

    Old Toronto, Ontario, Canada Caatpension Full time

    We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly countsWhy you will love being a CAATster:A Culture of Collaboration and FunWe're a team that works, grows, and celebrates together. At CAAT, you belong to a...